Gigastudio makes computer unstable! (Even when not running!)

[Kernel32]

I have a customer who has this problem. I\'ve tried to fix it, but I can\'t get it to work. When Gigastudio is installed the system in unstable, lots of reboots during filetransfer from C: to D:, errors and so on. When i uninstall GS everything works OK.

It\'s a PIII 933, QDI 815EP, IBM 30GB IDE ATA 100, 256MB, Ge-Force 2 GTS, SB Live and Win ME.

I\'ve tried the latest Intel Ultra ATA Storage drivers, but it\'s still the same problem. Detonator 6.50 & Liveware 3.0 for WinME

I think it\'s strange because GS isn\'t running but the system freaks out anyway...
It\'s during program installations, file transfers and so on.. Suddenly it reboots, or I get an error. GS is doing something with Windows in combinaion with this kind of hardware. And like I said, when I uninstall GS everything works OK.

Anyone who has any suggestions, or had similar problems?

[chilcote.9]

It is the detonator 6.5, 6.31 works fine, and 6.5 adds nothing but trouble.

Also use 98se, me does not work well with giga, at least for me, I have both gigasampler 1.6 and gigastudio 2.01.36 on systems that work fine.

hope this helps

[esencia]

I have exactly tha same problem as your client. After installing Giga, my system comes absolutly crazy. Rebooting after a simple double click or just appearing the famous blue window with ERROR.. Nowadays, I´m not able to fix it. Have you get good results with that problem? Please, send me your conclusions...
This was my message: http://www.northernsounds.com/ubb/NonCGI/Forum2/HTML/001168.html (\"http://www.northernsounds.com/ubb/NonCGI/Forum2/HTML/001168.html\")

[SteveMitchell]

Hi Chilcote.9 - You\'re obviously having a very different experience w/ME or you\'re hearing erroneous rumors concerning this OS, and its working with GSt. GSt works fine with ME - I run two systems with it, each with a GIG of RAM, on Via chipsets no less.

I believe at times that attempting to stay on the \'bleeding edge\' regarding drivers tends to have an adverse effect on the stability of ANY OS. Test all drivers before you commit to them. WinMe has a feature that\'ll let you do just that called System Restore. You simply create a Restore Point, and install your new drivers. If you don\'t like the results, you can return the machine to its previous state with the click of a mouse.

Steve Mitchell
The Classical MIDI Resource (\"http://www.classicalmidiresource.com\")
The CMR Players (\"http://www.mp3.com/cmrplayers\")

[CANAX]

i have exact the same problems when i install gigastudio!!!

my system
1000thunderbird
asus a7v ,bios 1006
geforce 2 mx
30 gig harddisk
256mb ram
delta44 soundkart

i think the problem is not the detonator drivers i have all version testet but it works not when i deinstall gigastudio my pc works perfect!!

[Simon Ravn]

Since Giga installs its own GSIF driver (or whatever that file does, it has SOMETHING to do with the audio interface/wavestream), that is problem where the problem happens. MSGRV32.EXE or something is running always in the background and it belongs to Giga I think. Try CTRL+ALT+DEL and remove it and see if it helps. Of course, you can\'t run GStudio then so it doesn\'t solve that problem...

[CANAX]

on the backround running are ,
scanregw.exe
taskman.exe
systray.exe
rundll32.exe
avpcc.exe (antivirus)
starter.exe (soundcart mixer)
mtask.exe

[CANAX]

what can i do with this file MSGRV32.EXE ?
delete

[SteveMitchell]

<BLOCKQUOTE><font size=\"1\" face=\"Verdana, Arial\">quote:</font><HR>it has SOMETHING to do with the audio interface/wavestream), that is problem where the problem happens. MSGRV32.EXE or something is running always in the background and it belongs to Giga<HR></BLOCKQUOTE>

Nah, MSGSRV32 is the Win32 message queue handler - it passes messages back and forth between processes, both system and applications. When it appears to hang, it\'s because it\'s waiting on a return message from a process that\'s probably hung.

I think Simon is on the right track. Try forgetting about the Intel ATA driver, and use the default ESDI_506.PDR driver that came with Win98/Millennium. It supports most chipsets, Intel\'s, and also VIAs new ATA100 set. Also, if you\'re overclocking, slow it down for a bit to see if any changes in operation occur.

Steve Mitchell
The Classical MIDI Resource (\"http://www.classicalmidiresource.com\")
The CMR Players (\"http://www.mp3.com/cmrplayers\")

[Kernel32]

Thanks for the suggestions!

Well, I haven\'t been able to solve this problem. I\'ve tried with Win 98, but it\'s still the same behavior. And it\'s not the Detonators.

It seems logical that the problem might be in the way Gigastudio streams wavedata from HDD. Does GS install some kind of \"wavestream-driver\" that runs even when GS not running? And that driver don\'t like...what? The ATA 66/100 IDE-interface? But I belive a lot of you runs GS with ATA 66 or 100 interfaces? Without any problems? Or is it just you folks with ATA 33 interfaces who are happy GS users.

I think I might try a BX moderboard with standard ATA 33 controller, and see if it gets any better.

I\'ve tried to uninstall the Intel ATA driver, but that didn\'t help.

1.)How do I install the ESDI_506.PDR in an easy way?

2.)Anyone running GS on a 815 chipset without any problem?

[SteveMitchell]

<BLOCKQUOTE><font size=\"1\" face=\"Verdana, Arial\">quote:</font><HR>1.)How do I install the ESDI_506.PDR in an easy way?<HR></BLOCKQUOTE>

Any driver that exists in the IOSUBSYS directory will be loaded on boot. The issue here is that you have to make sure the the replacement that was used is no longer in that directory. I would also assume the original entry for the Intel 82371, or the VIA HD Controller is still under the HKLM\\ENUM key in the registry, so you might get away with simply substituting the drivers. If not, I think the INTEL ATA driver also has an uninstall feature, which should leave the original ESDI_506.PDR in charge. I had similar trouble trying to use the VIA-supplied driver, and it sputtered, spit and sparked, etc.. Going back to the original resolved those issues entirely.

Steve Mitchell
The Classical MIDI Resource (\"http://www.classicalmidiresource.com\")
The CMR Players (\"http://www.mp3.com/cmrplayers\")

[Simon Ravn]

Well Gigastudio does SOMETHING to MSGRV32.exe... I know that I have a problem with using my USB printer on my LAN when I have Gigastudio installed. I get a MSGRV32.exe error upon booting Windows, and if I remove that task, Gigastudio refuses to run. If I uninstall Gigastudio my printer will work and I get no MSGRV32.exe error http://www.northernsounds.com/ubb/NonCGI/images/icons/smile.gif

[CANAX]

i have downloadet yesterday the latest driver vor my midiman delta44 soundcart
the latest bios v1007 for my asus a7v motherboard,and the latest drivers for moterboard from via 4in1429v(a) ,but it works not!!!!!!!! i have installed yesterday gigastudio ,the latest update ,then i have reboot my pc,then i start gigastudio it works good then i have but a akai cd in my cd-rom drive at the moment i load the akai instument in gigastudio crashes my pc!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! why??
and it is funny but when i install gigasampler it works perfect!!!!!!!!!!!!

[Chadwick]

Canax

How many cd drives do you have?

I\'ve experienced that crash also.

If I took the CD out of the first CD drive, or only had one in the second CD drive, everything worked fine!!

[SteveMitchell]

Hi Canax - The best way to resolve a problem like this is to isolate it.

Disable your anti-virus - live anti-virus programs trap all disk I/O to examine data for known virus strings, this can cause GSt to puke.

Are you overclocking - if so, are you doing so by external multiplier (9x, 9.5, 10x, 10.5x), or by varying the bus speed (133Mhz, 134Mhz, 136Mhz, etc..)? Either way, slow it down for the duration of the troubleshooting. The VIA Southbridge and the Promise controller might have a problem with excessive bus-speed.

Are you using the DEFAULT IDE driver that came with the OS? The driver from VIA causes GSt to spit, sputter, and otherwise not behave very well. Use the ESDI_506.PDR driver that came with the OS. I use it myself and it works better.

Are you using the onboard Promise controller for your Harddrives? If so, bear in mind that on the A7V and the A7V133, the Promise controller shares the PCI-INT with PCI Slot #2, and will therefore map to the same ISA IRQ. If you have any devices on PCI slot #2, ESPECIALLY a soundcard, MOVE IT to another PCI slot.

See what happens after you try this stuff.

Steve Mitchell
The Classical MIDI Resource (\"http://www.classicalmidiresource.com\")
The CMR Players (\"http://www.mp3.com/cmrplayers\")

[CANAX]

ok i have chanced my soundcard to pci4 ,but it is the same problem i have put a akai in the my cdrom and it begining to convert a instrument it craches with this error in a blue screen \"DER SCHWERE AUSNAHMEFEHLER 0D IST AN ADRESSE 0028:C000B28C IN DER VXD -DATEI VMM(1) + 0000A28C AUFGETRETEN.DIE AKTUELLE ANWENDUNG WIRD BEENDET.\"it is in german sorry.

[SteveMitchell]

Hi Canax - OK, this loosely translates to:

AT ADDRESS 0028:C000B28C IN THE VXD - FILE VMM(1) + 0000A28C HAS OCCURRED AN EXCEPTION ERROR 0D. CURRENT APPLICATION IS TERMINATED.

This is an Fatal Exception OD in the Virtual Memory Manager. This is a condition that is not covered by any of the other processor exceptions, and is basically a general protection fault. This exception indicates that the program has been corrupted in memory, which of course, toasts the program.

This could indicate that we are encountering problems accessing physical memory, or hard-disk-based \"virtual memory\". In this case, I think it involves hard disk access considering what you\'re doing.

Did you disable your anti-virus progmam?

Are you overclocking?

Did you verify that you\'re using the default ESDI_506.PDR IDE driver?

BTW, this is a RING-0 error, which means Virtual Device Driver/Hardware issue, not Ring-3 Software.

Steve Mitchell
The Classical MIDI Resource (\"http://www.classicalmidiresource.com\")
The CMR Players (\"http://www.mp3.com/cmrplayers\")



[This message has been edited by SteveMitchell (edited 03-13-2001).]

[CANAX]

yes i have disabled my antivirus programm my system is not overclocked i have 1000mhz prozessor and 256 133pci ramm it is correct installed ,and i have not the promise driver installed.but i see another problem i have gigastudio not deinstalled at this moment and my pc crashes when i open exploerer or another programm,but i think i deinstall gigastudio ,so my pc works perfect and fine i have cubase5 and wavlab and other softsynth (Reaktor,Reality,and vst instrument)and all proggies working 100%,why works gigastudio not on this ****ing system!! please make gigastudio better it is at moment the best programm to use akai cd\'s !!!!i drink tea and pray for a better update for gigastudio!!!!

[SteveMitchell]

Hi Canax - I understand your frustration, but I\'d rather not see you give up like this. GSt works on this very hardware. I know it does! Before I started using my new A7V133, I used to use an A7V just like yours with a 1GHz Athlon. The difference was that my soundcard was a WAMIRack 24 by EgoSys, but the base hardware was similar. If you feel like t-shooting some more in the future, email me privately if you want. I don\'t work for Nemesys or anyone like that, I just understand the absolute helplessness that you must feel.

Steve Mitchell
The Classical MIDI Resource (\"http://www.classicalmidiresource.com\")
The CMR Players (\"http://www.mp3.com/cmrplayers\")

[Damon]

Hey Canax,
get on the phone with Nemesys a little bit before they open up in the morning. That way they will have to answer the phone because they might think someone is calling in sick before work.
Tell the operator that you would like to speak to Kevin and that Giga is not working properly. Tell them you have deadlines coming up and it\'s an emergency!!! They should put you right through to him. Tell him everything that is wrong. He\'s a good guy and usually helps with my tech issues.
Forget the email tech support-CALL THEM! BUG THEM! You are a customer and you need tech support dammit! http://www.northernsounds.com/ubb/NonCGI/images/icons/wink.gif