Any RME users sucessfully running Giga 3?

[dalamein]

Hi

I would like to keep this in its own thread although this is posted somehere else. I would like to know if there are RME HDSP users out there that have tested Giga 3?

There seems to be issues with the two, yet wish to get more clarification or other users experiences. If you have not recieved Giga 3 yet and will recieve it , please post any similarities that are described below once you have tried it. Here is an excerpt taken from another post. I just wish not to see it die as there are many RME users here.

Quote:
Originally Posted by FlyingRon
The output side appears to work. However intalling GS3 causes all the non-Giga apps to lose the ability to see the HDSP MIDI ins. GigaStudio shows HDSP 1 and 2 "Low Latency" devices, but they appear to do NOTHING in Giga (the little blinky lights that normally twitch with midi traffic don't twitch). If I try to cheat and reinstall the HDSP driver at this point (or just deinstall GS3), the other apps go back to normal, but GigaStudio gets an error when it starts.(if I manually bring up the config screen it shows both HDSP 1&2 and HDSP 1&2 Low Latency, none of which work)............It's not the 10 midi bug, familiar with that.

Evidentally, RME lied to me and they only did GSIF2 for the audio. The card doesn't support GSIF-2 MIDI.

I needed more MIDI ins than the 2 on the RME anyway. Anybody want to recommend a good GSIF2 MIDI card with 4-8 ports?

However something else seems to be wrong. GS3 hoses the midi drivers in general. I can't even get the card to work with non-GS applications when GS3 is installed. The workarounds I've tried end up also wiping out the GS3 MIDI-ins (the 8 of them did show up at one point) along with my GPO studio MIDI-ins.

I fear I'm going to have to wipe out this machine and start over.



I would like to confirm the behaviour that FlyingRon is getting in conjuction with Gigastudio 3 and RME HDSP series cards.

I have a system here that I am testing and the results that FlyingRon explained in this post is exactly what happened, when I tested this new system.

I would like to confirm this behaviour.

First off I will explain this behaviour that FlyingRon previously explained:

Ron commented that once Gigastudio 3 installed he lost all HDSP Midi IN/Out ports in Non Giga apps like the Sequencer. It would not show up. Only the Gigastudio Ports were now visible. (Yet inside Gigastudio it still shows HDSP Midi In but everything is greyed out - (No activity)

My observations:

Prior to Giga 3 installation HDSP 9632 drivers 2.82a were functioning correctly and all Midi ports were visible within the sequencer and Device Set up in Cubase SX2. Within the Windows Registry the Midi showed up as hdspmme.dll.
This satisfies the below 10 midi assignment in Windows XP as no other midi port drivers were installed and I confirmed the Midi list in the Registry.

Once Gigastudio 3 is installed the registry now shows Gigastudio ports (gmidi.dll) and all the giga ports are visible. However the Midi and corresponding hdspmme.dll is not visible, it is gone. Confirming this behaviour I went into the Sequencer and no HDSP midi ports are present.

After this I wanted to verify by reinstalling the HDSP 9632 Midi Driver. Once the driver was reinstalled the Midi and correspoinding RME hdspmme.dll driver was visible in the registry but the Gigastudio midi driver (g.midi)was now missing which means it wont show up at all in the Sequencer (Cubase SX)


I decided to uninstall Gigastudio 3 to see what would happen to the RME drivers since they were affected by the install. Once Giga 3 was uninstalled, I went back into the registry and the Midi with correponding hdspmme.dll driver was gone. No HDSP midi ports were showing.

So there is a problem here with HDSP driver and Gigastudio 3 cancelling out each others Midi ports.

If anyone can confirm this behaviour it would be appreciated. If anyone knows a fix or has recieved an aswer from RME or Tascam please post it here.


Thanks

Dave

[slinky]

I am still waiting for my upgrade to GS3 but I am now concerned since there appears to be an RME problem.
Question: Since I am running Giga on a machine independent to my sequencer, would you surmise that the aforementioned problem will not occur?

[FlyingRon]

I have had confirmation with three other users. The RME MIDI and GS-3 are incompatible. I don't have another MIDI card set up so I can't tell you for certain, but poking at the "virtual keyboard" etc... appears to show that the output GSIF is working. However, in my tests, I've also not managed to get a working state with any sequencer software (short of deinstalling the RME drivers entirely).

Unfortunately, I am also screwed by TASCAM in that in the diagnostic stuff they told me to do locked me out of my 10 day registration limit. I called for a CD Key on Friday, but unfortunately their REGISTRAITION system is as hosed up as it always has been and I spent the entire 3 day weekend with no access to the registration code (which I still don't have).

Lots of finger pointing (at least TASCAM has given me some stuff to try). Synthax (nor RME in Germany) has yet to try to help at all.

One other user poking at things seems to think it may be some DLL conflict, but my guess is that there is enough of a GSIF-2 MIDI implementation in the driver to really hose things up. GS-3 thinks there are GSIF-2 inputs but they don't work. If you manage to (by reinstalling the RME driver) get other apps to be able to see your RME inputs again, GS-3 is hosed.

[SWL]

So GS3 will show the RME midi drivers, but once you open a sequencer, all is lost ??

GS3 can communicate with the HD card, as long as, it is working as a standalone ??

Im getting a bit confused, GS3 will be arriving tomorrow, but if there is no hope, then i may want to keep it in the box.

[FlyingRon]

As soon as you install GS3, the normal RME MIDI's disappear (all the other apps, Hauptwerk, GPO, Sibelius) cease to see them anymore.

GS-3 claims there are HDSP LowLatency (GSIF) interfaces, but they don't work.
The only thing I got out of RME is that they didn't implement GSIF midi.

[dalamein]

As soon as you install GS3, the normal RME MIDI's disappear (all the other apps, Hauptwerk, GPO, Sibelius) cease to see them anymore.

GS-3 claims there are HDSP LowLatency (GSIF) interfaces, but they don't work.
The only thing I got out of RME is that they didn't implement GSIF midi.

SWL , Ron and others. I also just recieved confirmation from RME support.

As stated publicly the current HDSP series drivers do not support GSIF-2

MIDI. This will be available in a future driver update.

Regards
Matthias Carstens
RME
All my best,

According to Matthias email , it looks like the lack of GSIF 2 does have an influence on these ports dissapearing in Giga 3. This was emailed to me after I explained the behaviour, so the GSIF midi is not working. SWL I urge you and others to try it for yourself. Do it step by step and record your observations, you can always revert back to your RME drivers and evertyhing will be back to where it was. Except I uninstalled Giga 3 and am waiting for a new release from RME.
Regards

Dave

[Bruce A. Richardson]

This is all very unfortunate. I hope that you are forwarding all of this information and correspondence to Tascam, so that they can work with RME more directly to clean up this driver situation.

But bear in mind that end-user pressure is the most effective force you can bring to bear in the situation. The more it's publicized that the RME drivers are not ready for primetime, the more likely you're going to get a quick fix. The old squeaky wheel trick...

[kbaccki]

This is all very unfortunate.

It's particularly unfortunate, IMO, that a company (or both companies?) have had a number of months to test this combo -- RME being right up there in popularity and quality -- and only now end-users are struggling with incompatibility. I know this comment doesn't add any real value to the discussion, but being a sw engineer myself I just wanted to add my $.02.

- Keith

[SWL]

This is all very unfortunate. I hope that you are forwarding all of this information and correspondence to Tascam, so that they can work with RME more directly to clean up this driver situation.

But bear in mind that end-user pressure is the most effective force you can bring to bear in the situation. The more it's publicized that the RME drivers are not ready for primetime, the more likely you're going to get a quick fix. The old squeaky wheel trick...

Thanks Bruce for chiming in ! Are you able to to forward this to Tascam, get the message further up the ladder than we can?

Hope Tascam acknowledges your presence and assistance here !!

Scott

[Crystal]

...and still no official forum on the Tascam site....

I don’t want to be rude to Tascam but,


It’s not very... serious.


Gabriel

[mal7]

What a bummer! I am expecting GS3 any day now for my new dedicated GS computer, for which I chose an HDSP9632 to replace my old Audiophile.
Hopefully Tascam and RME can sort this out quickly!

[dalamein]

What a bummer! I am expecting GS3 any day now for my new dedicated GS computer, for which I chose an HDSP9632 to replace my old Audiophile.
Hopefully Tascam and RME can sort this out quickly!

Update:
I have contacted both RME and Tascam regarding these issues, as well as other users. Chris at Tascam said that they are aware of these issues and they will work with RME on this. I am sure that RME will stand by their customers and that the implementation of an update will resolve these issues. For now our hopes lie with these two developers. Good Luck!

Dave

[Disko300]

Update:
I have contacted both RME and Tascam regarding these issues, as well as other users. Chris at Tascam said that they are aware of these issues and they will work with RME on this. I am sure that RME will stand by their customers and that the implementation of an update will resolve these issues. For now our hopes lie with these two developers. Good Luck!

Dave

this is weird i had no problem like this so long.
BUT i only had logic installed on one computer a short time.
besides this i had v-stack and kontakt running several times and i never had any midi issues. this was mostly on hdsp 9652 and 9632. i tried hammerfall dsp with multiface also but not very long.

[dalamein]

this is weird i had no problem like this so long.
BUT i only had logic installed on one computer a short time.
besides this i had v-stack and kontakt running several times and i never had any midi issues. this was mostly on hdsp 9652 and 9632. i tried hammerfall dsp with multiface also but not very long.


For this very reason we need more people to test this behaviour. Those with RME cards please test and see what happens. This way we can narrow down the cause.

Dave

[mal7]

For this very reason we need more people to test this behaviour. Those with RME cards please test and see what happens. This way we can narrow down the cause.

Dave

I have GS3 on order. As soon as I receive it, I will test it with my HDSP9632 and let you know Dave.

good luck
Mal

[mal7]

I'm surprised that none of the beta testers picked the problem up....surely some are using RME cards....

[dalamein]

I'm surprised that none of the beta testers picked the problem up....surely some are using RME cards....


Thanks Mal.

Also let us know what driver version you are using with that set up.


Regards

Dave

[FlyingRon]

Yes Disko,

As I asked before, what configuration are you using exactly? If you don't care anything about HDSP's MIDI interface, then yes it works ifne. However, there's no way you can use the HDSP MIDI (either in GigaStudio or with any other program) while GS3 is installed as near as we can tell.

If you install GS3 AFTER you install the HDSP drivers *AND* you don't care anything about the HDSP MIDI's, then it looks like you might be OK. However GS3 hoses the HDSP MIDI if the HDSP driver is installed first, and the HDSP MIDI hoses GS3's MIDI (the GS3 midi ins as well) when its drivers is isntalled after GS3 is present.

This sucks.

Synthax (RME's US rep) and RME in Germany haven't responded at all other than to say "Ask TASCAM."

[Disko300]

>As I asked before, what configuration are you using exactly? If you don't >care anything about HDSP's MIDI interface, then yes it works ifne.

of cause i used the hdsp midi.

> However, there's no way you can use the HDSP MIDI (either in GigaStudio >or with any other program) while GS3 is installed as near as we can tell.

as i sayed before i was ß testing gigastudio and had no problem with hdsp midi.
BUT i had problems with midi over lan cp. i was able to choose the ports in gigastudio but the 8 actually green ports were grey.

[Bruce A. Richardson]

Synthax (RME's US rep) and RME in Germany haven't responded at all other than to say "Ask TASCAM."
Which is a somewhat irresponsible response, considering how many of their users are GigaStudio licensees. This isn't just Tascam's problem. Clearly RME is about halfway into finishing this driver, and what they've done so far is not working. It's not as if GigaStudio runs around removing sound card drivers willy nilly...this is an interactive problem that requires an interactive solution.

My advice to everyone is to keep e-mailing and calling RME every single day. Post results like this "Ask Tascam" response here (as you have been doing, of course). It is unfortunate, but sometimes it is the only thing that works. Tascam has far less bargaining power with RME than you do as end users.

[FlyingRon]

I posted the addresses for Syntax/RME in the other thread on this subject. TASCAM is well aware of the issue. They are reading this forum. By the time I got through to TASCAM support they had already read my initial rundown of the problem here.

[Crystal]

Tascam read this forum ?


Good news.


Let’s say that NSS is definitely unavoidable...



I could do some tests with my HDSP9652, but the upgrade policy in Europe is still... a big mystery... so...


Gabriel

[mal7]

I posted the addresses for Syntax/RME in the other thread on this subject. TASCAM is well aware of the issue. They are reading this forum. By the time I got through to TASCAM support they had already read my initial rundown of the problem here.

thanks for the addresses Ron
I just sent out 3 emails to RME/Synthax complaining of the problem. Hopefully it will be solved soon...

Unbelievable isnt it...after building my new dedicated PC to be GS3 ready, and choosing the expensive HDSP9632, then waiting for months for GS3 release....now this!!

All to replicate an accoustic piano...would have been so much easier (and cheaper) to just go out and buy a piano !

Mal

[mal7]

Just got a reply from George (Synthax)

"Hi Mal,
According to Matthias Carstens at RME,Gigastudio 3 deletes the HDSP midi driver from the Registry.Fixing this problem will require the assistance of Tascam,who have been made aware of the issue.The best bet is to check the RME website regularly for news and updates.
In the meantime,you may want to check with Tascam to see if there are any inexpensive midi interfaces that are known to work with Gigastudio 3; that way,you can continue working without interruption.
Regards,
George"

PLEASE RME AND TASCAM GET TOGETHER ON THIS URGENTLY !!!!!

[Disko300]

sorry guys...

even i am missunderstanding this whole thread or i am getting arround this bug by accident!

OR it is not in my beta version (we still have no wooden packages here in germany)

what i did:
i installed a fresh winxp home with sp2, installed the rme driver (latest),
tweaked some settings (just normal things) and installes gigastudio3. after first run of gigastudio 3 i dissabled rewire (dont ask me why, i dont trust rewire mode) then i installed logic 5.51 and opened it to check if there is any rme midi problem. after quiting logig i tried giga again and so on and so on.

with no midi problems!!!

so, is there something i missunderstood here? or is it just good luck???

system:

shuttle barebone with an older sn41 nvidia chipset mobo, 1gb kingston ram, 2 samsung drives, 3ghz barton 333, rme hammerfall dsp with multiface, latest driver frsh from their website. thats it...

[SWL]

sorry guys...

even i am missunderstanding this whole thread or i am getting arround this bug by accident!

OR it is not in my beta version (we still have no wooden packages here in germany)

what i did:
i installed a fresh winxp home with sp2, installed the rme driver (latest),
tweaked some settings (just normal things) and installes gigastudio3. after first run of gigastudio 3 i dissabled rewire (dont ask me why, i dont trust rewire mode) then i installed logic 5.51 and opened it to check if there is any rme midi problem. after quiting logig i tried giga again and so on and so on.

with no midi problems!!!

so, is there something i missunderstood here? or is it just good luck???

system:

shuttle barebone with an older sn41 nvidia chipset mobo, 1gb kingston ram, 2 samsung drives, 3ghz barton 333, rme hammerfall dsp with multiface, latest driver frsh from their website. thats it...


Disko

Earlier in the threads it was stated that RME did have a beta copy to test with, and all was well.

Also, the problem appears to be with the HDSP9652 - not the Multiface.

Do they share the same driver ?

Sorry, i dont have my copy yet. i GUESS it shipped today. So, hopefully it will arrive on Friday.

Im not going to bother until RME releases a driver, i simply dont have the time to fool with these things. I just need it to work.

:(

[dalamein]

Disko

Earlier in the threads it was stated that RME did have a beta copy to test with, and all was well.

Also, the problem appears to be with the HDSP9652 - not the Multiface.

Do they share the same driver ?

Sorry, i dont have my copy yet. i GUESS it shipped today. So, hopefully it will arrive on Friday.

Im not going to bother until RME releases a driver, i simply dont have the time to fool with these things. I just need it to work.

:(


SWL I think I figured out the problem. Just testing right now. Hold on tight.....


Dave

Dave

[Disko300]

>Also, the problem appears to be with the HDSP9652 - not the Multiface.

i think there should be no difference. the driver is the same and the hardware is somehow the same too.

[mal7]

SWL I think I figured out the problem. Just testing right now. Hold on tight.....


Dave

Dave


Dave....George from Synthax just sent me the fix..I presume you were the author? Haven't had a chance to try it yet as I am still (im)patiently waiting for GS3 to arrive

thanks for you efforts
Mal

[wonder6oy]

share? :)

[FlyingRon]

The fix works! I've got GS3 up! The world is rosy.

By the way, the condensed version of the fix, for those who have a small amount of windows savvy is:
1. Uninstall GigaStudio3 if you have it installed.
2. Make sure your RME midi is working (may have to reinstall the driver).
3. regedit to change the name of the value \\HKEY_LOCAL_MACHINE\Software\Microsoft\Windows (file://\HKEY_LOCAL_MACHINESoftwareMicrosoftWindows) NT\Drivers32\midi
to ...\midi1 (this should have the value hdspmme.dll).
4. Now install GS3.

[esperlad]

I followed those instructions, and I have having problems.

I open the main part of the program (Gigastudio Orchestsra)...the banner shows up, and soon the computer freezes. Nothing moves, not even control-alt-delete.

I am not sure if the RME card is the problem at all, but I will try a different card and see if anything different happens.

My system: Pentium 4-2.5 Gigahurtz, 2 gigs of RAM, windows XP pro. I newly installed XP, installed the video drivers and RME driver, and then GS3...that's all.