RMX runtime error

[halionized]

I love my RMX but,,,,

I get "runtime error" and massive system hang in SX 2.2.
This happens fairly often and only when I use RMX.

Anyone with the same problem (and yes I have the latest RMX version)


Regards

[Steve Rees]

I've had the same issue a few times, with SX2.01 as host on a PC. So far, it only seems to have happened when I've been playing loops from within RMX whilst the SX project is also playing.

Can't be much more specific than that because it hasn't been 100% reproducable, and it's only happened to me two or three times.

Steve

[spectrum]

Haven't seen this one before....we need much more info from you though to track down why that's happening on your rig.

Please send your system info to support@spectrasonics.net with as many details about how to reproduce the problem as possible.

Thanks!

spectrum

[Scott Cairns]

I dont actually have RMX myself yet, but have you guys tried ticking "Old Host Behaviour" under the plugin information page? It may help.

[Edward]

I've also had problems with Cubase SX 2 and RMX. You should first try uninstalling Quicktime. There is a current problem having it installed on the same machine as RMX and Cubase on a PC. However, that didn't actually fix my problem entirely. There is another problem with Dual Display setups and RMX running in Cubase SX 2. I am using an NVIDIA videocard set for two monitors and if I run RMX it immediately crashes. I'm also having problems running video tracks in cubase.

I spoke with Adam today with Spectrasonics tech support and he said there is definately a problem with video drivers, Cubase and RMX on a PC and that they are working on a fix for an update soon.

[Waywyn]

@ edward:
get the latest update on quicktime, then everything is fine and make sure that your internal video options in cubase is also set to quicktime. maybe you didn't see that, dunno.
however everything here works fine, but if you are generally having problem by running video tracks in cubase, then the poblem is not quicktime :)

i only use quicktime in sorensen 3 codec for all my work. with that option i can scrub through up to 4 GB big videofiles without having the cpu meter even react...

according to the rmx problem, scott is right. set the plugin to old host behaviour and then your done.

i had the same problem but it seems that setting the plug to old host was solving the problem.

generally you can do this on every vsti you get. right after you installed it set it to old host, restart cubase/nuendo and then your done :)

hope it helped

[halionized]

I tried the "old host behavior" and now everything seems to work fine :-)
Used RMX it today without a single crash

Ill get back if the problem returns.


Thanks for your support!

[Patthoven]

I have to check this out.

I too am getting some crashing and stuttering.

I am using Cubase SX3 and a dual monitor system, but the dual monitors have not affect me in Cubase prior to RMX.

You really think a quicktime update will help?

And the ticking of "Old Host"...... where exactly is that done? What exactly is happening when I check this option?

Thanks guys!!!!!

[Waywyn]

i ticked the old host behaviour and it defnitely works.
i have no runtime error with stylus rmx anymore.

i wrote a little tutorial about that on my website: www.cellarroom.de

it describes you exactly were you find the old host behaviour settings.

[orijames]

I love my RMX but,,,,

I get "runtime error" and massive system hang in SX 2.2.
This happens fairly often and only when I use RMX.

Anyone with the same problem (and yes I have the latest RMX version)


Regards

HELP! HELP! HELP! How do you post a topic without having to attach yourself to someone else's quote? Thx (there must be directions somewhere)

[Waywyn]

uhm...uhh... the very big post reply button left below the last post ???!?! :)

[orijames]

I have DP4 and Mach 5 but can't get Mach 5 to show up as a track insert in the DP mixing board. Any suggestions? I have, at someone's suggestion, deleted the AudioUnitInfo Cache in the DP folder, which results in Mach 5 showing up as an instrument track and the Mach 5 icon showing up on my monitor but with the bottom 1/4th hidden. Looks as if I still don't have the proper connection. Thx for any help.

[Waywyn]

i guess you wanted to start a new topic and not reply to this one :)

or does you question belong to the rmx thread ???

[orijames]

uhm...uhh... the very big post reply button left below the last post ???!?! :)

Dear uhm...uhh...(I take it you also speak English). Clicking on the very big post reply button below the last post does not result in my question showing up as a separate topic in the topic column (on the page which says: TOPIC RATING TOPIC STARTER REPLIES) so that it does not have to be attached to topics unrelated to my specific question. If you can get over your love affair with sarcasm, I would appreciate a more useful answer from you or anyone else who might actually be able to help me. Thx OJ

[Waywyn]

dear OJ,

will all kinds of respect, but your question:

--> """HELP! HELP! HELP! How do you post a topic without having to attach yourself to someone else's quote? Thx (there must be directions somewhere)"""

seemed to me like you want to reply to a topic WITHOUT having the quotes. but all you want is to start a new complete topic.

now, when you are INSIDE a thread you can just reply to that topic.

if you want to start a new one you need to be OUTSIDE of a certain topic, but in a forum-category like general discussion, ewql or so, then you see one big button which says, "post new topic"

all i wanted was to help and wasn't ment sarcastic, the only problem was you were reading it like this :)

[Edward]

Patthoven:

What card are you using? I'm curious about your dual display setup with Cubase. Spectrasonic's tech support told me there is a problem with certain video drivers, Cubase and RMX. I haven't been able to find anyone else with a dual monitor setup for a PC and running Cubase.

I found that if I put my NVIDIA card display setup in horizontal view mode (where both monitors are treated like one big monitor... i.e. the task bar is across both monitors) then RMX would be fine. Only in dual display mode (where the task bar is on one monitor only) did I have the crashing.

Also, I tried the Old Host setting and it didn't change anything. I haven't tried a newer update to Quicktime yet, but my problem was with Direct Video and RMX. BTW, I can run my setup perfectly with any VST combination and with Direct Video or Quicktime video track but as soon as I open an instance of RMX or if I have RMX open and try to import a video track RMX freezes. I can usually still play the last loaded preset but just not change any settings in RMX. Luckly in this situation I can actually close RMX and my system is fine. The video driver error crashes my PC completely requiring me to power it off and restart.

[orijames]

dear OJ,

will all kinds of respect, but your question:

--> """HELP! HELP! HELP! How do you post a topic without having to attach yourself to someone else's quote? Thx (there must be directions somewhere)"""

seemed to me like you want to reply to a topic WITHOUT having the quotes. but all you want is to start a new complete topic.

now, when you are INSIDE a thread you can just reply to that topic.

if you want to start a new one you need to be OUTSIDE of a certain topic, but in a forum-category like general discussion, ewql or so, then you see one big button which says, "post new topic"

all i wanted was to help and wasn't ment sarcastic, the only problem was you were reading it like this :)

Waywyn - Thanks very much for your prompt reply. I did finally find the POST NEW TOPIC button. I could not find it at first, probably because the shape of the letters and the color made it, at least for me, hard to notice. Sorry if I offended you and I really am very grateful to you for the help you have offered. Best of luck, OJ

[orijames]

I have DP4 and Mach 5 but can't get Mach 5 to show up as a track insert in the DP mixing board. Any suggestions? I have, at someone's suggestion, deleted the AudioUnitInfo Cache in the DP folder, which results in Mach 5 showing up as an instrument track and the Mach 5 icon showing up on my monitor but with the bottom 1/4th hidden. Looks as if I still don't have the proper connection. Thx for any help.

Hi- figured it out - changed monitor resolution.

[Waywyn]

hi oj,

no offense taken at all

ps: this is my last post on NS outside the east west forum in public since a ban of a certain sample developer. also i am not welcome in another forum-category here anymore. bye!

[Rob Elliott]

Hi- figured it out - changed monitor resolution.


I am having some problems with crashes and 'run time errors'. SX, dual screens (Radeon 7000 card - latest drivers). What did you set your resolution to?

Also I have my lower task bar ONLY across one monitor - should I set that across both monitors. If so, how???


Rob

[Rob Elliott]

I love my RMX but,,,,

I get "runtime error" and massive system hang in SX 2.2.
This happens fairly often and only when I use RMX.

Anyone with the same problem (and yes I have the latest RMX version)


Regards


Hello,

I too am loving the 'potential' of RMX but am a bit frustrated on how unusable it is at this stage in the release (at least for this PC / SX 2.x user). I usually wait until the 'dust settles' until I jump at new technology, but in this case, I was compelled to get RMX becuase of the features list.

It WILL be a great addition to my studio but it is a show stopper at this point.

I can deal with not being able to convert my Backbeat 'Akai' library (using the SAGE converter), but the ongoing 'run time' errors are literally shutting me down.

As directed on this thread, I have made sure RMX (and all other SX plug-ins) are set to 'old host behavior'. I don not have Quicktime installed on that machine - yet I get continual crashes. Last one while going from 'slice' to 'group' menu (simply clicked on group menu and the run time error locked me up.)

I just an email from Spectrasonics on the 'converter' issue and they say it will be a 'few weeks' before that is fixed. Hopefully, someone else has a solution for the ongoing runtime errors. Can't wait three weeks for that fix.


P4
3.0 CPU
2.0 gig ram
SX 2.x
Dual Screens (Radeon 7000 duo card- latest drivers)

Many thanks for any assistance.

Rob

[GlennO]

Sounds like you're running out of memory. What do you have your paging file set to? Next time you get that crash, check your mem usage in the task manager.

[Danny Lux]

I have lots of problems with this as well. I beleive it's memory related, but no other plug that I have causes these errors. On another memory issue....why does just starting the empty plug carve out a whopping 300 megs for each instance on the PC. On the Mac I beleive it's only about 60 megs....which is still a lot.
I have resorted to FX Teleporting RMX, but even that causes some strange behavior in SX 3, i.e. the load time hangs at the end for a couple of extra minutes, etc...
I love this VSTi, but it has some serious issues that need to be addressed currently.

[Rob Elliott]

Sounds like you're running out of memory. What do you have your paging file set to? Next time you get that crash, check your mem usage in the task manager.


Glenn,

I have Mathias ultility on that machine and I have it set to (2gb+)

Page pool quota 8 mb
page pool size 800000 (bytes)
non page quota 8 mb
non page size 800000 (bytes)

On this ultility there are four options. This is my second choice and it has happened again using RMX. Can you make a suggestion?



Rob

[mattzen]

I'm also experiencing this runtime error. It definitely seems memory related. As I load more into RMX the behaviour gets more and more sluggish and then eventually the runtime error occurs. Also, on the PC version 270 mb of ram usage per instance without ANYTHING loaded into RMX seems quite high and makes it quite easy to begin to get into memory troubles.

-matt mariano

[Rob Elliott]

Hi Matt,

Glad it's not me :o


1.0.5 version is up on the spectrasonics site and I downloaded and ran the utility - yet when I look at my software version (lower right hand corner floopy icon - it says "1.00d".)

What's up with that?

Rob

[GlennO]

Again, if you're getting a crash and you don't have quicktime installed, then it's almost certainly due to running out of memory. It's extremely difficult to get RMX itself to use all of your memory, but if you're using it in combination with other memory-hungry plugins or if your host is using a lot of memory, or if you have your paging file set to less than 2Gb, it's certainly possible to run out of memory.

We're working on making RMX handle this situation more gracefully, but in the meantime, to confirm if you are running out of memory when you get a crash: use the task manager to check the mem usage of your host app. If it's over 1.5Gb or if it is close to the size of your paging file, that's almost certainly what happened.

[Rob Elliott]

Again, if you're getting a crash and you don't have quicktime installed, then it's almost certainly due to running out of memory. It's extremely difficult to get RMX itself to use all of your memory, but if you're using it in combination with other memory-hungry plugins or if your host is using a lot of memory, or if you have your paging file set to less than 2Gb, it's certainly possible to run out of memory.

We're working on making RMX handle this situation more gracefully, but in the meantime, to confirm if you are running out of memory when you get a crash: use the task manager to check the mem usage of your host app. If it's over 1.5Gb or if it is close to the size of your paging file, that's almost certainly what happened.


Glenn - thanks for the reply. I do have a couple of other plugins on this machine (kontakt, hardcore bass, etc.). I just haven't had this problem before using many instances of Kontakt, Virtual guitar, Hardcore bass, Atmosphere, etc.

I have 2 gb ram on this machine. What should the paging file size be set at?


I have just check my task manager and with everything loaded up Cubase is at 1,137,000 (1.1 gb). That's with Atmosphere, couple instances of Kontakt, HCB, and virtual guitar. That memory usuage sound right? Everthing else on that task manager list is maybe another 100K. So I am well under 1.5 GB

Page pool file size is currently at 800000


Any ideas from there? Thanks in advance.


Rob

[Rob Elliott]

Glenn,

Here's something that might offer a hint.

I have downloaded your 1.0.5 update and run the .exe. It says it was successful yet the floopy icon on the RMX interface says the version is

1.00d


What's up with that?

Rob

[GlennO]

I have just check my task manager and with everything loaded up Cubase is at 1,137,000 (1.1 gb). That's with Atmosphere, couple instances of Kontakt, HCB, and virtual guitar. That memory usuage sound right? Everthing else on that task manager list is maybe another 100K. So I am well under 1.5 GB



If you're over 1.1Gb before you start loading RMX, then you might be in the category I described as "using RMX in combination with other memory-hungry plugins". Next time you see a crash, bring up the task manager and see if cubase is above 1.5Gb at that time. If so, then you've reached the maximum memory usage for a process in windows. As I mentioned, we're working on handling that situation more gracefully in RMX so you'll have an opportunity to do something about it when you reach that point.

- Glenn

[Rob Elliott]

If you're over 1.1Gb before you start loading RMX, then you might be in the category I described as "using RMX in combination with other memory-hungry plugins". Next time you see a crash, bring up the task manager and see if cubase is above 1.5Gb at that time. If so, then you've reached the maximum memory usage for a process in windows. As I mentioned, we're working on handling that situation more gracefully in RMX so you'll have an opportunity to do something about it when you reach that point.

- Glenn

Sorry Glenn, I guess I didn't make myself clear. I had RMX loaded (with everything else) and it shows 1.1 GB!

I even had a multi RMX loaded on as well. I will watch for the the ram usage when it crashes next.


Can you answer my query about the update? Why am I still showing 1.00d? The .exe seems to run fine and tells me everything was successful???

Rob

[Rob Elliott]

I have lots of problems with this as well. I beleive it's memory related, but no other plug that I have causes these errors. On another memory issue....why does just starting the empty plug carve out a whopping 300 megs for each instance on the PC. On the Mac I beleive it's only about 60 megs....which is still a lot.
I have resorted to FX Teleporting RMX, but even that causes some strange behavior in SX 3, i.e. the load time hangs at the end for a couple of extra minutes, etc...
I love this VSTi, but it has some serious issues that need to be addressed currently.


Hey Glenn,

Like Danny, I get about 230-300 MB of usage with RMX loaded.

Is there a better page pool size for 2 gb machines? What are using for this?

Rob

[Edward]

I think in my situation it is not a memory error causing the crash...becuase if I switch my dual monitor setup to one monitor or switch it (through NVIDIA's NVIEW desktop manager) to Horizontal view where my two monitors are treated as one big one...i.e. the windows taskbar goes across both, then it doesn't crash. BTW, I also have 2 GB of RAM.

Rob,

Do your ATI drivers have an option to do this? And have you tried running your setup with only one monitor? I would like to see if this is a NVIDIA driver problem or a Cubase problem with dual monitors.

Thanks

[GlennO]

Can you answer my query about the update? Why am I still showing 1.00d? The .exe seems to run fine and tells me everything was successful???



It sounds like you have two different versions of RMX installed, and your host is using the old one. Search your hard drives for files called StylusRMX.dll.

[Rob Elliott]

I think in my situation it is not a memory error causing the crash...becuase if I switch my dual monitor setup to one monitor or switch it (through NVIDIA's NVIEW desktop manager) to Horizontal view where my two monitors are treated as one big one...i.e. the windows taskbar goes across both, then it doesn't crash. BTW, I also have 2 GB of RAM.

Rob,

Do your ATI drivers have an option to do this? And have you tried running your setup with only one monitor? I would like to see if this is a NVIDIA driver problem or a Cubase problem with dual monitors.

Thanks

Edward,

You may be onto something here, but I am going to solve the 'update issue' first. Make sure that wasn't the problem and then try your idea. Trying to avoid compounding the issue.

Rob

[Rob Elliott]

It sounds like you have two different versions of RMX installed, and your host is using the old one. Search your hard drives for files called StylusRMX.dll.


Glenn,

You may have just solve this. I infact have two files:

C:/Program Files/Steinberg/VSTplugins (dated 10-29-04)


C:/Program Files/Steinberg/Cubase SX/VSTplugins (dated 10-04-04)


Dollars to donuts I need the "10-29"version (1.0.5). How do I rectify this?

Many thanks in advance.

Rob

[GlennO]

Hey Glenn,

Like Danny, I get about 230-300 MB of usage with RMX loaded.


That sounds a bit high. I usually see about 150Mb to load an empty RMX, but YMMV.



Is there a better page pool size for 2 gb machines?


As a general rule, your paging file should be at least 1.5 times your RAM size.

- Glenn

[Rob Elliott]

Got SX 'pointing' to the 1.0.5 version but still have crashes. I removed an instance of Kontact and at the last crash SX was 922,000. I guess I try the dual monitor idea now because it just doesn't seem to be memory related.

Rob

[Rob Elliott]

I think in my situation it is not a memory error causing the crash...becuase if I switch my dual monitor setup to one monitor or switch it (through NVIDIA's NVIEW desktop manager) to Horizontal view where my two monitors are treated as one big one...i.e. the windows taskbar goes across both, then it doesn't crash. BTW, I also have 2 GB of RAM.

Rob,

Do your ATI drivers have an option to do this? And have you tried running your setup with only one monitor? I would like to see if this is a NVIDIA driver problem or a Cubase problem with dual monitors.

Thanks


Sorry Edward but my ATI Radeon card doesn't allow to have one horizontal screen across two monitors (task bar going across both). I have the screens set to 1024 x 768 - 16 bit color (19" screens). Does this sound right?

[Rob Elliott]

Man O' live - I am ready to throw this copy of RMX into the Great Salt Lake :mad:

My Daw has just been 'unstable' since I loaded it up. I am getting crashes just moving from RMX to Stylus classic. It only takes a few things to change in the GUI and it has run time error.

Task Manager says it is below one gig of Ram at crash. Any other ideas out there? :confused:

Really getting frustrated here.

Thanks in advance.

Rob

[Rob Elliott]

To you other SX / RMX users,

I ran an experiment:

Used a scaled down template in SX (no other plugins) and SX uses about 71,000 on Task Manager. Load up RMX and that jumps to 231,000 (about what is expected from what I hear). BUT then I loaded up the 'sound menus' cinematic and it jumped all the way to 530,000 :eek:


Is anyone else getting these kind of results. With this kind of performance, I'll be very limited using this plugin :confused:

Let me know if anyone else finds the same results.

Rob

[GlennO]

The Ambient Metals sound menu in Cinematic is very large, around 190Mb. Typical element sizes in RMX are much smaller. If you're still having troubles, then I think it's time to contact tech support.

- Glenn

[Edward]

Rob:

First thing, do you have Quicktime installed? If so uninstall it, make sure all instances are uninstalled through control panel - add/remove programs - restart and try RMX.

If that doesn't work, leave Quicktime uninstalled and try setting your dual monitor setup to only one. You should be able to do this in display settings and if done right your 2nd monitor should stop displaying and go blank. Or you may need to unplug a monitor and reboot. Then try and load Cubase and RMX.

That should verify if you are having the same problem as me. My system became horribly unstable after I installed RMX but I can run it perfect on a single monitor setup with no quicktime.

[Rob Elliott]

Rob:

First thing, do you have Quicktime installed? If so uninstall it, make sure all instances are uninstalled through control panel - add/remove programs - restart and try RMX.

If that doesn't work, leave Quicktime uninstalled and try setting your dual monitor setup to only one. You should be able to do this in display settings and if done right your 2nd monitor should stop displaying and go blank. Or you may need to unplug a monitor and reboot. Then try and load Cubase and RMX.

That should verify if you are having the same problem as me. My system became horribly unstable after I installed RMX but I can run it perfect on a single monitor setup with no quicktime.


Glenn,

Thanks for the help. Yes, I left a message on tech supports voicemail yesterday afternoon - hopefully they will call me soon.


Edward,

I have uninstalled Quicktime to no effect (continual crashes). The wierd thing is that QT still shows up on the 'add/remove' programs but with no Mb next to it - just the name. When I try to uninstall it again it says 'it doesn't exist'???? What's up there?


Regarding your dual monitor. So what you are saying is that because of RMX program you can't run your dual monitor set-up? That has to be hard on your workflow. I almost would rather uninstall RMX than do this.

I will, as an experiment, though, try this AFTER I talk to tech support today.

Thanks.


Rob

[Edward]

Rob:

That is strange about QT not completely uninstalling. I think it was Adam or Andy at tech support that had told me about the QT problem. It might be worth while to try and get it completely uninstalled. Maybe installing it and then uninstalling would do the trick...

As for the dual monitor setup, I can run them fine except for when I open an instance of RMX in Cubase, then everything freezes eventually leading to a BSOD. I am also having problems with video tracks in Cubase and having an instance of RMX. Its very frustrating, so I feel your pain right now.

Good luck with tech support.
.

[Rob Elliott]

Rob:

That is strange about QT not completely uninstalling. I think it was Adam or Andy at tech support that had told me about the QT problem. It might be worth while to try and get it completely uninstalled. Maybe installing it and then uninstalling would do the trick...

As for the dual monitor setup, I can run them fine except for when I open an instance of RMX in Cubase, then everything freezes eventually leading to a BSOD. I am also having problems with video tracks in Cubase and having an instance of RMX. Its very frustrating, so I feel your pain right now.

Good luck with tech support.
.


Edward,

With David Alamein's help (Soundsonics - where I purchased it), we discovered that although I had uninstalled it, there were still quite a few 'registry' files still there. I have gone in there a carefully removed them and now have run RMX though the paces for some 30 minutes WITH NO CRASHES!!!!! I haven't been able to run 3 minutes before.

Let's keep our fingers crossed (curses on QT :mad: ).

If I can keep from crashing for another hour or so - I'll be home free. Now I just need a converter that works for my Akai BB library ;)

Thanks again for the QT suggestion though.


Rob

[Edward]

Rob:

It's good to hear that fixed the problem. I guess that means in my case the problem is with NVIDIA drivers for the dual display issue.

I am curious though, do you run any video tracks in cubase? I use Quicktime for videotracks in Cubase but since I had to uninstall it I tried switching to Direct Video, however, that causes RMX to freeze - I can usually play the last preset loaded but cannot change to another. This doesn't crash my PC but renders RMX useless for composing for film. If you get a chance could you try out a videotrack w/ RMX?

Thanks,

[Rob Elliott]

Rob:

It's good to hear that fixed the problem. I guess that means in my case the problem is with NVIDIA drivers for the dual display issue.

I am curious though, do you run any video tracks in cubase? I use Quicktime for videotracks in Cubase but since I had to uninstall it I tried switching to Direct Video, however, that causes RMX to freeze - I can usually play the last preset loaded but cannot change to another. This doesn't crash my PC but renders RMX useless for composing for film. If you get a chance could you try out a videotrack w/ RMX?

Thanks,

Hi Edward,

Oh boy, I haven't even tried that yet. I have a video project coming up where I will need Direct Video to work. Hope it does my friend. Let me give it a go and sees what happens. RMX is still a tad 'sluggish' at times and 'feel' it will freeze at any moment - but let's think positively (just been a long 2 days of non-production).

I'll get back on this.

Rob

[Rob Elliott]

Hi Edward,

Oh boy, I haven't even tried that yet. I have a video project coming up where I will need Direct Video to work. Hope it does my friend. Let me give it a go and sees what happens. RMX is still a tad 'sluggish' at times and 'feel' it will freeze at any moment - but let's think positively (just been a long 2 days of non-production).

I'll get back on this.

Rob

Well Edward, I wish I had better news but within 3minutes of importing a video file and running it on Direct Show RMX locked up. In this case it happen while I was 'dragging and dropping' the second track's GC element. Just locked up.

Hopefully the upcoming release will take care of this. For now looks like I will have to run the video on another machine :( until RMX and Direct Show play together nicer :confused:

(2nd try) Just did it again and RMX locked up SX when I tried to go from slice to groove menu (ram at 500,000 on a 2 gig machine).

Any ideas?

Rob

[Rob Elliott]

Hey Edward,

Just to make sure I wasn't missing something I took the same project but this time got rid of the video file and direct show and did the very same thing that got it to lock last time. No lock this time - RMX worked well.

Hopefully the brainiacs at Spectrasonics will figure this out quick. It really is an incredible product. I guess these kinds of bugs should be expected.

Hopefully your film project won't be killed because of it. I am considering work arounds now (manual multi samples with older percussion programs).

Rob

[Edward]

Thanks Rob for confirming that issue. Its been driving me crazy because I wanted to use the big film drum hits for a project. But alas, I must wait for another update.

Good luck with your setup.

Cheers!

[orijames]

I am having some problems with crashes and 'run time errors'. SX, dual screens (Radeon 7000 card - latest drivers). What did you set your resolution to?

Also I have my lower task bar ONLY across one monitor - should I set that across both monitors. If so, how???


Rob

Hi Rob- I will quote you what I just received from MOTU: "We recommend at least 1024x768 when using Machfive. If you are using OS X, you can enable the system-wide zooming capability, under System Preferences>Universal Access>Seeing. To toggle it on, press Command-Option-8. To zoom in and out, use command-Option-(plus) and Command-Option-(minus)." Hope this helps you out. I don't know if it will help with the second part of your question (re dual monitors). I only have one monotor.
Good luck. OJ

[orijames]

hi oj,

no offense taken at all

ps: this is my last post on NS outside the east west forum in public since a ban of a certain sample developer. also i am not welcome in another forum-category here anymore. bye!

Sorry to hear that you're not welcome. Your help was very welcome to me. Good luck to you. OJ

[Rob Elliott]

Hi Rob- I will quote you what I just received from MOTU: "We recommend at least 1024x768 when using Machfive. If you are using OS X, you can enable the system-wide zooming capability, under System Preferences>Universal Access>Seeing. To toggle it on, press Command-Option-8. To zoom in and out, use command-Option-(plus) and Command-Option-(minus)." Hope this helps you out. I don't know if it will help with the second part of your question (re dual monitors). I only have one monotor.
Good luck. OJ


Hey OJ,

I am running PC with the ATI Radeon card. I have looked and looked and cannot find having the dual set-up changed.

[Johnny Jam]

Just saw that the new update 1.08 is up now. Hopefully that will sort some of the problems.

[Edward]

Just installed the 1.08 update and it fixed my video track issue in Cubase. My 2nd monitor went out on me and is out for service so I can't verify whether the dual monitor problem has been fixed...

[Rob Elliott]

Good news and bad news Edward (sorry about the second monitor). I have noticed that the new update allows for faster surer clicking from one page to the other. I had another crash and until I can 'reproduce it' I'll not mention it. But overall, this looks like a good update. I know Spectrasonics is working hard at getting all these last buggies eradicated.

Rob

[Patthoven]

Hi Edward and Rob,

Man you guys have been going at it!

My card Edward is an
MSI Nvidia G4 MX440-VTD8X 64 MB (DDR SDRAM)

I have the dual monitors set up as on long monitor. Can't imagine using it the other way. I don't seem to have the same degree of stuttering that you guys are having but I also think that you guys are pushing a littlee harder than I do, so, in anuy event, I'm glad to see everyone is working together here!

Since I haven't seen Eric post on this thread for a while, I tell myself that he's probably working his ~~~ off to make things good for everyone. He's pretty prolific and vocal, so he's probably going full bore right now.

I encourage everyone to be patient with this plug-in. It is more powerful than many standalone applications out there. It is certainly by far the most powerful plug in I've seen out there. Getting this monster to sit well in the mix of things is probably going to take more tweeking than the average run of the mill plug; which we are all real clear on the fact that RMX is not.

So let's just keep helping eachother and helping the Spectrassonics team by posting all of our findings. That's the surest way to move the version history along.

P.S. I've gotta double check, but I think I've actually disable my paging file because of something that i read somewhere. Sheesh!!!

I'll have to check that out and experiment with that!!

And Glenn, thanks for all of your input here. I'ts really helpful!!!!

[Rob Elliott]

Hi Edward and Rob,

Man you guys have been going at it!

My card Edward is an
MSI Nvidia G4 MX440-VTD8X 64 MB (DDR SDRAM)

I have the dual monitors set up as on long monitor. Can't imagine using it the other way. I don't seem to have the same degree of stuttering that you guys are having but I also think that you guys are pushing a littlee harder than I do, so, in anuy event, I'm glad to see everyone is working together here!

Since I haven't seen Eric post on this thread for a while, I tell myself that he's probably working his ~~~ off to make things good for everyone. He's pretty prolific and vocal, so he's probably going full bore right now.

I encourage everyone to be patient with this plug-in. It is more powerful than many standalone applications out there. It is certainly by far the most powerful plug in I've seen out there. Getting this monster to sit well in the mix of things is probably going to take more tweeking than the average run of the mill plug; which we are all real clear on the fact that RMX is not.

So let's just keep helping eachother and helping the Spectrassonics team by posting all of our findings. That's the surest way to move the version history along.

P.S. I've gotta double check, but I think I've actually disable my paging file because of something that i read somewhere. Sheesh!!!

I'll have to check that out and experiment with that!!

And Glenn, thanks for all of your input here. I'ts really helpful!!!!

Hi there,

I may have discovered part of 'my' problem. I ran a 'burn-in Pro test' (it checks graphics cards, ram, etc.) Ran the 'torture ram test' for 6 hours last night and got ZERO errors.

However, I had '50 errors' in only 3 minutes running the video card test. Now, a good friend of mine says it may be becuase of the dual monitor card (test not really knowing how to deal with it), but I am not certain.

I have had this card for over 2years (Radeon 7000) - maybe it is time for a change.

Patthoven- do you recommend the one you have listed above?

Many thanks.

Rob

[Rob Elliott]

Patthoven,

Since I am buying a new card should I consider this one?


http://www.newegg.com/app/ViewProductDesc.asp?description=14-139-144&depa=1

(another point - What about have a DVI out? Something to consider?)


Thanks in advance.


(a lessor option would be this http://www.newegg.com/app/ViewProductDesc.asp?description=14-139-160&depa=1 ) What do you think?

Rob

[Patthoven]

Hi Rob

I can't hold myself out as a video card expert, But in my working with Giga and watching all kinds of other forums, I get the sense that less is more, thereby making your second less sophistacated choice possibly a better one.

When the new graphics cards mate with a system, they are pretty bossy and I suppose could cause some conflicts with the heavy loads of audio processing software.

Additionally, the fans on these cards are typically NOT replaceable, so when the fan goes, the card goes........not something that I like at all.

Your second choice seems simpler, more streamlined and has no fan. My inclination would be to go with that one. The best video card I ever owned is an older Matrox 2 head card(dual display). Never had so much as a hiccup with it. I'm glad I didn'y sell it and am seriously considering going back to it to see if it might improve stability.

Eric, any thoughts on this?.......

[Ivan P]

I've also had problems with Cubase SX 2 and RMX. You should first try uninstalling Quicktime. There is a current problem having it installed on the same machine as RMX and Cubase on a PC. However, that didn't actually fix my problem entirely. There is another problem with Dual Display setups and RMX running in Cubase SX 2. I am using an NVIDIA videocard set for two monitors and if I run RMX it immediately crashes. I'm also having problems running video tracks in cubase.

I spoke with Adam today with Spectrasonics tech support and he said there is definately a problem with video drivers, Cubase and RMX on a PC and that they are working on a fix for an update soon.

WOW... that's exactly my setup... I was planning to buy RMX quite soon... any clue if this has been solved?

Thks,

Iván

[Waywyn]

just my two cents:

all my problems are solved after the 1.8 patch.
i run a cheap sparkle gf4 ti4200 and have also a two monitor setup.

[Rob Elliott]

Same here. The 1.8 patch seems to have done the trick. RMX is still memory intensive but quite an innovation.

Rob

[Damian]

I have a biiiig problem. I recently bought Stylus RMX. Got home, installed it with my Cubase SX 2.0 Version. But it doesnt work!

As soon as I launch cubase it crashes during the splashscreen, it sais scanning direct X plugins and then the screen disappears.

I have 2 gb of ram memory so I don't think thats the problem. I've tried to update stylus rmx and cubase to the 1.1 version and the 2.2 version for cubase but it still doesnt work.

Any ideas? Please I need your help man!!!