I recently purchased the Studio Grand 88 from biggagiggas.com. I had a technical problem which required some attention. Both Worra and John Thomas (from bigga) responded promptly and efficiently, and the problem was quickly resolved, to my complete satisfaction.
Fantastic tech support! Bravo!
Most people probably don\'t need tech support most of the time, but it sure is nice to be on the receiving end of excellent tech support, on the rare occasion when you need the assistance.