Originally posted by dougrogers:
Originally posted by peter269:
A couple of notes I found about buying XSample from EastWest. If you order online, you get the $15 discount. If you call and order, you lose your discount unless you call back and complain (which I did). Note: this buying policy is not stated on the web site that I am aware of.
Peter, the purpose of the online discount is to encourage customers to order online, which obviously reduces our costs. If we offered the same discount over the phone, that incentive would be gone. Most customers appreciate the saving and only call us if they need additional information (the call is free in the USA btw). Even then, they can still get the discount by placing the actual order online.