Guest Post by Ari Shohat, Founder, CEO, Digitally Imported The digital music industry is booming. Online music services are engaged in heated competition to amass more users, content, and revenues. Unfortunately, amid the excitement, a key business driver has been overlooked: User experience. What’s wrong with online music user experience today? Like many technologies, online music has evolved chaotically, with users forced to accept its shortcomings due to lack of better alternatives. There are three main problems with today’s online music user experience: 1) Lack of content strategy: Online music services are failing users when it comes to content strategy....

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