Recently I bought the Steinway Boston piano library from Vintaudio. This was especially attractive to me since the library was on sale. I listened to a demo they had on their website and was very impressed. I had been considering purchasing other piano libraries from PMI or East West but after listening to the Vintaudio demo I was convinced that I would go with their product instead.
When I received the DVD it did not install correctly. I sent Vintaudio emails about my install problems but they never responded to me. I finally did get the DVD to install after several attempts. Then I discovered that this piano library has virtually no sustain whatsoever. I am very disappointed with it. Avoid this library and avoid Vintaudio. Their demo was very misleading. I feel they misrepresented their product and basically stole from me. This might be bad form bashing Vintaudio on the Northern Sound Forum but since they\'ve ignored me I figure I need to warn other people about them. Next time I\'ll be sure to go with a tried and true company that gives good customer service like PMI or East West. I\'m sure to get a better product and definitely better customer service.