Im a long time giga user.
I upgraded from gigasampler[paid $700,it retailed for $799] ,then upgraded to Gigastudio for $149.
Because I upgraded from gigasampler to gigastudio do I have a promotional copy.
My number is 712R also
No. According to Synthetic's earlier post, a promotional copy of Gigastudio 2 would start with 712P (P as in promotional).
Given there appear to be a number of registered owners who are getting put into the "competitive upgrade" screens, there must be some problem with their registration data.
If you purchased your GS 2 copy in the US, I would suggest you call Tascam sales directly. The number is listed on other posts, or at the Gigastudio website under "contact info".
Finally, as Synthetic mentioned in another post, if you are outside of the US, and did not purchase your original copy in the US, then your upgrade will be done by YOUR Tascam Country Distributor, not Tascam US.
P.S. - There are promotional or "NFR" (Not For Resale) Gigastudio 2 copies out there, but their product keys start with 712P.