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Topic: Can't register....

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  1. #1

    Angry Can't register....

    hi

    The last digit of my "competetive upgrade" version of GS3 ( "C") is not listed in the dropdown menu of the online reg form.

    So how can I register it ?

    thanks

  2. #2

    Re: Can't register....

    ...and the Tascam website is a bit flakey.

    Everytime I try to send an email to support I get:

    "Method Not Allowed
    The requested method POST is not allowed for the URL /forms/form_processor.cgi.


    --------------------------------------------------------------------------------

    Apache/1.3.27 Server at www.tascamgiga.com Port 80"

  3. #3

    Re: Can't register....

    Quote Originally Posted by swayzak
    hi

    The last digit of my "competetive upgrade" version of GS3 ( "C") is not listed in the dropdown menu of the online reg form.

    So how can I register it ?

    thanks
    I'm not sure, but I think you have use a slightly different web site for the CD-Keys that end with 'C'...

    Try this one:

    http://www.tascamgiga.com/registration/index.php

    Hope this helps!

    Best to you!

    Larry Seyer
    http://www.larryseyer.com
    NorthernSounds.NET.
    View Larry Seyer's Profile at NorthernSounds.net

  4. #4

    Re: Can't register....

    Brilliant - thanks !

    Only problem is I still get the error message when trying to submit.

    Any way around this ?

    (I've tried disabling ZoneAlarm Pro but it didn't help)

    cheers

  5. #5

    Re: Can't register....

    If you can't get it to work, I would suggest calling them on Monday:

    Technical Support or Registration
    (323) 727 -7617 phone
    (323) 727 - 7632 fax
    Monday-Friday, 8am-5pm
    U.S. Pacific Standard Time
    They seem to have trouble with their website processes.

  6. #6

    Re: Can't register....

    Thanks

    I hope I can do it via the UK Tascam site.....

  7. #7

    Re: Can't register....

    Actually their website seems really buggy.

    When I go to the general support page (http://www.tascamgiga.com/general.php) I get this at the top of the page:

    Warning: main(): Unable to access /home/sites/site91/web/templates/navbar.php in /home/virtual/site9/fst/var/www/html/templates/support.php on line 13

    Warning: main(/home/sites/site91/web/templates/navbar.php): failed to open stream: No such file or directory in /home/virtual/site9/fst/var/www/html/templates/support.php on line 13

    Warning: main(): Failed opening '/home/sites/site91/web/templates/navbar.php' for inclusion (include_path='.:/php/includes:/usr/share/php') in /home/virtual/site9/fst/var/www/html/templates/support.php on line 13


    WTF is that about ?

  8. #8

    Re: Can't register....

    Jesus.


    Larry Seyer on the forum ?


    Welcome !





    Regards.

  9. #9

    Re: Can't register....

    Actually their website seems really buggy.
    It is.

    We can’t get the update at the moment.


    However I got my registration key almost instantly today ! For a competitive upgrade... (registering off line)

    So the registering process seems to work tough.

  10. #10
    Senior Member
    Join Date
    May 2004
    Location
    Guyana/Barbados
    Posts
    224

    Re: Can't register....

    Quote Originally Posted by Martin Hines
    If you can't get it to work, I would suggest calling them on Monday:
    Collect!
    Derrkins

    Music is an exact, inexact, subjective, objective ArtScience.
    - Derrkins 2002
    -----------------------------------------
    Stepped up again ....
    New specs ....
    Core 2 Quad 2.4
    Intel Media Edition MoBo
    2x2gb RAM

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