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Topic: help me getting updates

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  1. #1

    help me getting updates

    hi,
    I tried many times, but I can NOT get the latest updates from the website.
    I\'ve got always the same error message saying: \"The CDKey supplied is
    invalid.\"
    I\'m registered already, and use the CD-Key written in Tascam email sent after my registration, the same CD-Key i have with my original CD.

    Help me please getting the updates I need to work correctly.
    thanx,
    jam

  2. #2

    Re: help me getting updates

    Hello jam,

    You should contact Tascam Operational Support directly:

    (323) 726-0303 x617
    CustSer@tascam.com

    That oughta do it,
    Kevin

  3. #3

    Re: help me getting updates

    already emailed them but stillno response [img]images/icons/confused.gif[/img]

    jam

  4. #4

    Re: help me getting updates

    The update page now works OK. It was a web/cgi problem I guess.

    jam

  5. #5

    Re: help me getting updates

    Now that you mention it I rememner there being some issues with Netscape browsers. Was this related to your situation?

    I\'m glad you got it working though.

    Kevin

  6. #6

    Re: help me getting updates

    I use IE v5.5 SP2.
    Anyway, it works now and i\'m happy with this update.

    Reagrds,
    jam

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