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Topic: What's up - GIGA won't take my money???

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  1. #1

    What's up - GIGA won't take my money???

    I have tried for 2 days to get Tascam Giga to return my call so I can upgrade my 2 GS 2.54 licenses.

    I have called Tom Taylor at 323/278-8584 and left multiple voice mails. Also talked with the receptionist - she was unable to reach him or sales.

    I don't have a problem - I just want to give them my money

    (not a good sign).

    Any one have any contacts with Sales (I have a new project starting on Tues and want to get this overnighted today so I have a few days.

    Many thanks in advance.
    Rob Elliott Music
    www.robelliottmusic.com

  2. #2
    Senior Member
    Join Date
    Mar 2002
    Location
    New York City
    Posts
    246

    Re: What's up - GIGA won't take my money???

    Try Lucy at 323-727-4713 or Pete at 323-727-4875

  3. #3

    Re: What's up - GIGA won't take my money???

    Thanks TEMPS,

    Called Lucy and sounds like Tascam is closed until Monday (6 calls into them yesterday to order - no return call - now I will probably have to wait until this next project is over to upgrade)

    Maybe sales are so good that they don't have to get right back to people looking to spend money with them. (my $500 is a drop in the bucket to a large company like Tascam.) Frustrating.

    Rob
    Rob Elliott Music
    www.robelliottmusic.com

  4. #4
    Senior Member
    Join Date
    Mar 2002
    Location
    New York City
    Posts
    246

    Re: What's up - GIGA won't take my money???

    Sorry they were closed. It seems crazy for any sales based business to be closed right now, but that's Tascam.

  5. #5

    Re: What's up - GIGA won't take my money???

    Yea - and the fact that I left multiple voicemails yesterday (when they were open). But thanks TEMPS for your numbers. I am sure after this next project I'll upgrade.

    Rob
    Rob Elliott Music
    www.robelliottmusic.com

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