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Topic: Waves support

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  1. #1

    Waves support

    Having big problems with my Waves AU plug-ins I did try to obtain support four times- on their regular site support - without receiving any kind of answer. Since I had to reinstall everything my Waves demo mode will run out in few days. I am wondering if some other uses did have similar experiences It is very surprisinfg for me, since using Waves plug-ins for more then 6 years, the support obtained from this company was always very good.

    Here a copy of what is coming on screen while tryin to reregister:

    The page cannot be displayed

    There is a problem with the page you are trying to reach and it cannot be displayed.
    Please try the following:
    Click the Refresh button, or try again later.
    Open the

    if (!((window.navigator.userAgent.indexOf(\"MSIE\") > 0) && (window.navigator.appVersion.charAt(0) == \"2\")))

    Homepage

    register.waves.com home page, and then look for links to the information you want.
    HTTP 500.100 - Internal Server Error - ASP error
    Internet Information Services

    Technical Information (for support personnel)


    Error Type:
    Microsoft VBScript runtime (0x800A01A8)
    Object required
    /waves/wvclients/requestreautho.asp, line 149
    Browser Type:
    Mozilla/5.0 (Macintosh; U; PPC Mac OS X; en-us) AppleWebKit/85 (KHTML, like Gecko) Safari/85

    Page:
    GET /waves/wvclients/requestreautho.asp
    Time:
    Wednesday, October 15, 2003, 7:12:10 AM

    More information:
    Microsoft Support b

    <font size=\"2\" face=\"Verdana, Arial\">

  2. #2

    Re: Waves support

    A server 500 error is an internal server error at their end.

    They\'ll probably wake up to it sooner or later and fix their ASP code.

    Jeesh, I caused a few of those errors myself building websites. [img]images/icons/rolleyes.gif[/img]

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