I've been having trouble with cd "B" of the Back Beats Groove Control cds. It says, "cant read midi files". Well, Tech support support sent me a new disc but I'm still having problems like, "Sage has encountered a problem and must close". Sometimes I can't even load the first disc and yes, I've got sage 1.1. I can't ever get through to tech support by phone. Can you give me some help here?