(Order number : 8272_01672-104050045 - registered user)
I've had Old Lady (Halion) now for a number of months but have two different problems, depending on whether I use Halion player 3 or VSampler3.51. I've emailed via the address on your website and to you personally and have had no reponse. Please reply and help. I am a customer.
With Halion Player 3, there is a machine-gun effect - i.e. when I hold down sustain and then play a succession of chords, each new one cancels out the sustain of the previous one - it's NOT a polyphony issue as I have the processing power for >100 voices
With VSampler 3.51 there are release clicks on the two octaves below middle C, though interestingly, the other problem doesn't happen (and vice-versa).
It happens using the software stand alone, or in Cubase SX2 (on XP sp2. Athlon 3.2gig 939 sck, 2gig dual channel DDR, 120gig seagate 7200rpm HD - all freshly installed and defragged etc etc)
If you could fix either problem that'd be fine. If not then I would please request either:
1. A DVD swap for the giga version to try in VSampler3 or
2. A refund
I love the Old LAdy, I really do. It's the best piano I've got. But it's unplayable in it's current Halion state.
I'm posting here just in case anyone out there has had similar probs and can offer suggestions.