Afternoon guys and gals...
Just wondered how some of you guys order stuff on line.
For me I've finally been fortunate to rebuild my gigastudio system from a P3 to an athlon 64 3500+ with 2 gigs of ram.
So I logged on to tigerdirect.ca and ordered a "bundle" deal through their online store. AN asus AV8 Deluxe and the 3500+ cpu as the bundle seemed like a good deal for $525 Can. With that I ordered 2 gigs of ram... About 3 days later I get my confirmation of my order of the "bundle" as well as the Ram.
2 working days after that the motherboard and ram show up but no Cpu as they said it "may" ship direct from AMD... Well it's now been 25 working days(not including weekends) and my latest call today, warranted no other information other than a. "Sorry Mr. Reynolds but we've just gone through a software upgrade and we can't tell you where your order is, when it'll ship or if it's been shipped." I ask if I can cancel the order, but they can't because it's in a warehouse somewhere, so they can't cancel it because yad yada yada!!! SO I had the head of the call-center here in Markham Ont. Tell me that they had one in stock at there store! About 2 hours from where I live. He said the best he could do is ship another CPU out that day. Last Fri and you'd get it on Mon... The catch is that they couldn't cancel the first CPU which kind of bothered me. So now I assume that I have 2 CPU's coming. The Call center is closed so I got transfered to Miami Florida where the guys said it could be 7 or more days before it ships. WTF, I think I have been more then patient with these guys and still they can't deliver! I kept reminding the head cheeze there that I ordered a "bundle" deal.
How can I cancel these orders when Tiger guys can't find there stuff and won't cancel once it's in their warehouse but can't tell me when it will be at my house. I have to say that at this point Tiger has made no attempt to accomodate my needs and has lost me as a customer. Sorry for the negative, but damn man, I have a GS3 piano sitting on a harddrive that can't boot because of crap! Damn what a lovely holiday I've had!!!!
I know this should be placed else where but just wanted some people to see that the lowest price "shouldn't" always warrant a sale.