Actually, I have since recieved a response from Native Instruments. They seem to be on top of this stuff. I just have to email them the code, and they will email me back the response. I'm a little suprised that no one else (other than us) have had this problem. I looked for this 01p.html file all over the DVD and my drive, and didn't find one for this instrument. I did find copies for GPO and other Kompakt players, but not this one.