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Topic: GS3 Ensemble was delivered this morning!

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  1. #1

    GS3 Ensemble was delivered this morning!

    After a lot of searching to find my serial number, i install, register and the confirmation email says:

    Thank you for your interest in GigaStudioV3-Ensemble.

    Unfortunately we cannot Register your product due to
    the CD Key specified is registered to another user.
    Please contact our registration hotline for more info:

    CustSer@tascam.com
    (323) 726-0303x617




    What????

    It's brand new.

  2. #2

    Re: GS3 Ensemble was delivered this morning!

    Just contact them and sort it out.

    - G

  3. #3

    Re: GS3 Ensemble was delivered this morning!

    I did, 4.5hours ago. Still nothing.


    Do you know if they usually take this long?

  4. #4

    Re: GS3 Ensemble was delivered this morning!

    They usually won't call back even if they say they will, but if you call back they will sort it out. Be persistent

    --Bransonkeys

  5. #5

    Re: GS3 Ensemble was delivered this morning!

    Your best bet is calling them at the beginning of the day -- 9:00am, Pacific Standard Time. If you don't get through the first time you call, try again every 5 minutes until you do get through.
    — alanb

    ...........................

    http://alanb.org

    http://www.myspace.com/arsperspicuus

  6. #6

    Re: GS3 Ensemble was delivered this morning!

    Cheers guys, Thing is, i'm scottish... So calling the US every five mins, i'd be cheaper just up and buying VSL as it is

  7. #7

    Re: GS3 Ensemble was delivered this morning!

    Ahhhhh... didn't realize where you were typing from.

    Is there no one at TASCAM UK or TASCAM Europe who can help you?

    http://www.tascam.de/en/kontakt.html
    — alanb

    ...........................

    http://alanb.org

    http://www.myspace.com/arsperspicuus

  8. #8

    Re: GS3 Ensemble was delivered this morning!

    Thank you for your help, i really appreciate it.

    Update:

    Called tascam, they punted me off to another company called timespace who punted me to a phone number that doesn't exist. I called back Time space and insisted they do something, they told me to email tascam, which i did yesterday.


    No wonder people use cracks, hahahah

  9. #9

    Re: GS3 Ensemble was delivered this morning!

    I'm in a similar boat. I got a new computer to replace my old one and it won't let me register saying that I've registered it too many times now. They did send me a registration key, but GS3 changed registration numbers on me. I e-mailed them and they did respond and told be to e-mail them the registration.txt file, so they could register me manually. I did, but they haven't gotten back to me on that yet, so I e-mailed them again today. We'll see what happens.

    I had the same issue with installing Windows XP on the new computer. It took me a couple of days to activate Windows, but I did get through and it works fine now. At least with WinXP, you get 30 to activate it. I can't even open GS3 right now.

  10. #10

    Re: GS3 Ensemble was delivered this morning!

    Hrmmmm, that's odd... doesn't Giga give you ten "free" days to use it, pre-registration?
    — alanb

    ...........................

    http://alanb.org

    http://www.myspace.com/arsperspicuus

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