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Topic: Sam Strike 1 and 2 installataion hell

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  1. #1

    Sam Strike 1 and 2 installation questions

    So I have just spent two hours trying to install Stike 1 and 2. I am using it in Kontakt 2, but having chosen Kontakt 1.5 when I was prompted, it appears to have loaded all of the wrong type of files. It does not load or even show up in Kontakt 2.2.

    Also, both Strike 1 and 2 installation discs appear to be for Strike 2. The authorization code for the Strike 1 Program will only work if I input the serial number for Strike 2.

    Anybody else having problems with Strike 1 and 2 in Kontakt 2.2?

  2. #2

    Re: Sam Strike 1 and 2 installataion hell

    Quote Originally Posted by dubaifox
    So I have just spent two hours trying to install Stike 1 and 2. I am using it in Kontakt 2, but having chosen Kontakt 1.5 when I was prompted, it appears to have loaded all of the wrong type of files. It does not load or even show up in Kontakt 2.2.

    Also, both Strike 1 and 2 installation discs appear to be for Strike 2. The authorization code for the Strike 1 Program will only work if I input the serial number for Strike 2.

    Anybody else having problems with Strike 1 and 2 in Kontakt 2.2?
    This is Maarten of ProjectSAM.

    Obviously we have tested all TS1 and TS2 programs in Kontakt 2.2 and they work perfectly. Please e-mail us directly for further help.

    As for your second issue, this happened to a small set of discs. Register your product and you can download the latest installers for both libraries. This is explained at http://www.projectsam.com/support.html.

    We will help you further through e-mail.

    Maarten
    Creative Director
    ProjectSAM
    Cinematic Sampling
    www.projectsam.com

  3. #3

    Re: Sam Strike 1 and 2 installataion hell

    Quote Originally Posted by Maarten Spruijt
    This is Maarten of ProjectSAM.

    Obviously we have tested all TS1 and TS2 programs in Kontakt 2.2 and they work perfectly. Please e-mail us directly for further help.

    As for your second issue, this happened to a small set of discs. Register your product and you can download the latest installers for both libraries. This is explained at http://www.projectsam.com/support.html.

    We will help you further through e-mail.

    Maarten
    Thanks for the quick reply. I have emailed you my reg numbers so hopefully I can get Strike 1 installed.

  4. #4

    Re: Sam Strike 1 and 2 installataion hell

    Wow... I got your emails.

    Product support by email within 30 minutes on New Years Day.

    Impressive. Thanks!!

  5. #5

    Re: Sam Strike 1 and 2 installataion hell

    I got the wrong installs last week, but they had the correct installs as downloads on the site that day.

    Love the SAM stuff am I am glad to hear thier support is as goos as their product.

  6. #6

    Re: Sam Strike 1 and 2 installataion hell

    How are the Timp Rolls and Cym Rolls? (esp. the cresc)

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