Hi, can anyone tell me what exactly is the “proof of purchase” I am supposed to upload on the Grace Period form (see url below)? I just purchased Kontakt 2 and am trying to fill out the form at the following url to receive the free upgrade to Kontakt 3:
Should I take a digital picture of my invoice from the company I purchased it from, or should I take a picture of the upc code on the Kontakt 2 box itself? If anyone has done this or knows for certain what I should do, please let me know.
(Note: below is how the instructions for the form are worded):
If you are qualifying for a free Grace Period update, please use the following form.
How it works:
1. Your product must be registered/activated with Native Instruments
2. Fill out all fields in the following request form
3. Enter your order number from the NI Online Shop or upload your proof of purchase (as PDF, zip or jpeg)
4. After sending the form and processing by NI, you will receive your update within 2 weeks as a cost-free package by post or as a download link by email.