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Topic: IVORY-cuts and clicks

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  1. #1

    Question IVORY-cuts and clicks

    Hi everyone,

    I wonder if someone could help me out here.

    I basically use my laptop, a presonous firebox, Ivory, Cubase LE, and Finale, but the main reason a bought all this gear was to use the pianos from Ivory. I sold my Yamaha Motif 6 to buy this gear.

    The laptop was working relativelly fine with the Yamaha 7ft, without the foot pedals and other things, but I couldn't run the Steinway or the Bosend. without having problems. So I bought me a new Dell Laptop thinking it would solve my problems just to find it is worse than the old, slower computer.

    My new Dell has this configuration:

    120 GB HD
    3 GB RAM
    Intel Core 2 Duo
    2.2 Ghz
    7200 rpm

    I instaled the Presonous Firebox first, than I installed Cubase, and last I instaled Ivory, could that be my problem, the order of instalation?

    I use from the Firebox to the laptop a 4 pin firewire they say is a firewire 400, and I heard that the firewire 800 is best, could that be the problem?

    Could I be having problems fixing my latency, or sample rates, or buffer size configurations?

    My HD has 50 GB of free space, and it does not seem like the problem is memory, when I play the piano and it starts cutting off the "slow disk" message doesn't show up but the red light blinks on the firebox very rappidly.

    I downloded from Synthogy's site the VST Standalone version, could it be that I need the RTA version?

    Any ideas?

    Thank you very much,

    Mark David.

  2. #2

    Re: IVORY-cuts and clicks

    Make sure your laptop drive actually is a 7200 RPM drive (I know you can get one for the Dell because I had one) and that all power saving stuff is turned off. I don't have Ivory, but that should be adequate. What latency are you using?

  3. #3

    Re: IVORY-cuts and clicks

    Hi,

    I bought my Dell through their site and a did a special order for a 7200 rpm, but where on the Computer can I check if it really is 7200?

    I will check for the power saving.

    I have windows XP Home Edition version 2002 with Service Pack 2, should I buy a Professional Edition?

    The latency is set to 10, is that correct?

    Thanks.

    Mark.

  4. #4

    Re: IVORY-cuts and clicks

    I'm not sure what "latency is 10" means, is there any other description? Have you tried the Firebox at a higher latency to see if the clicks go away?

  5. #5

    Re: IVORY-cuts and clicks

    It says latency: 10 ms, and thats all. I've already tried raising the value, it didn't work.

    Mark.

  6. #6

    Re: IVORY-cuts and clicks

    Hi, Mark!

    You have this configuration?

    120 GB HD
    3 GB RAM
    Intel Core 2 Duo
    2.2 Ghz
    7200 rpm

    I run Ivory Steinway 6-layers on the following configuration without any hiccups whatsoever:

    NEO Notebook Empriva 672 (Philippine brand)
    Intel Core 2 Duo 2.0 gHz
    2 GB RAM
    5400 RPM internal hard disk (160 GB Fujitsu)
    Onboard Realtek HDA sound with ASIO4ALL
    latency = 5 msecs
    Windows Vista Home Premium Edition

    My specs are definitely lower than yours. And my latency is even lower (than your 10 msecs). Perhaps it is your ASIO driver?

  7. #7

    Re: IVORY-cuts and clicks

    Yeah, your set-up really should work no problem. You could also check the buffer settings for Ivory but I doubt that's the problem.

    I had a weird problem with Ivory when I first got it. When used in standalone or in a vst host like RAX, it worked flawlessly. But when used within Logic it start having the symptoms that you previously described. Now it works fine, but at that time Logic was the problem and I have no idea why.
    Student in Electro-acoustics

  8. #8

  9. #9

    Smile Re: IVORY-cuts and clicks

    You would not believe what happened last evening. I went on Dell's site and the technician went on my system from his computer and removed my IEEE (firewire) drive and installed a new one. First he said I should test the firewire output with some other device. I told him I was positive that the problem was with it and that I had tested my softwares with other computers and they worked just fine. When I was about to ask him if I could have my $ back I asked if there was any correctional update for Inspirons on their IEEE drive. He gave me a password and installed a new drive while I watched his mouse running through my screen.

    So the cuts are gone!!!!!!!!! And I'm very happy.

    But now I have to do something about little clicks that occurs when playing the piano.

    Anyway I'm feeling much better now.

    The problem was with Dell.

    Mark.

  10. #10

    Re: IVORY-cuts and clicks

    Try using an external drive (also 7200 rpm). It's always better to use a non-system drive for sample playback. But it's pretty difficult to get the clicks and pops to go away altogether.

    I ended up buying a Muse Receptor instead of another computer to run Ivory after frustration with my dual 2.5gig G5 and dual 2gig Macbookpro. Now I can play an Ivory 12 layer sample set with a sample buffer of 64, with over sixty voices. I don't think you can do that on any computer!!!


    Quote Originally Posted by Mark David
    You would not believe what happened last evening. I went on Dell's site and the technician went on my system from his computer and removed my IEEE (firewire) drive and installed a new one. First he said I should test the firewire output with some other device. I told him I was positive that the problem was with it and that I had tested my softwares with other computers and they worked just fine. When I was about to ask him if I could have my $ back I asked if there was any correctional update for Inspirons on their IEEE drive. He gave me a password and installed a new drive while I watched his mouse running through my screen.

    So the cuts are gone!!!!!!!!! And I'm very happy.

    But now I have to do something about little clicks that occurs when playing the piano.

    Anyway I'm feeling much better now.

    The problem was with Dell.

    Mark.

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