I just got a new Acer Aspire 5200 with Windows Vista a couple days ago. I installed Garritan Personal Orchestra, but it wont work when I try to open it. It is an older version of GPO, and I havn't gotten it registered because my computer wont let me. Is there any way to fix this?
GPO will work with Vista but as I mentioned before, you need to download the Kontakt Player 2.2.4 update. This will also require a new serial number as the one that came with the original version of GPO will not work. You'll need to logon to the Native Instruments website to get your updates. If you registered the GPO when you first received it, then NI should have emailed you a password to logon to their site with. Logon and your serial number should be on the downloads page with the 2.2.4 update. If you never logged on, then you may need to contact Native Instruments (by phone) to get the new serial number.
Thanks. I guess I have an account, but I don't know if it is active or something. I downloaded it succesfully, but I can't find the serial number. I didn't get an email and I didn't find anything on the download page. Is there something else I have to do?