Alright here is the issue:
I purchased the Platinum Complete Play upgrade and have only now had the chance to install it. When I try to install disc one, I select the volume, the destination folders, and it begins to install. Less than a second after the installation begins, it stops and a message appears that says "There were errors installing the software" and below that it says "Please try installing again."
Well I've tried to install it again about 6 or 7 times and the same thing happens each time.
I've also tried to install EWQL Pianos and the same thing happens there too.
I have a Mac Pro with 2.6 TB free hard drive space, 16 GB RAM running Mac OS X 10.4.11, so compatibility should not be an issue.
I just sent an e-mail to firstname.lastname@example.org, but they don't handle questions on weekends.
I posted here because I need to get this software installed as soon as possible.
Any replies would be greatly appreciated.