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Topic: Crashes?

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  1. #1

    Cool Crashes?

    Hello All
    I have just purchased, downloaded, installed and registered my copy of the Professional Authorized Steinway but have not been able to hear it at all. I tried to use it in DP 6 and it produced a spinning pizza wheel and a report that Digital Performer was not responding (crash).
    So then I tried using it with Finale 2009. Same thing. FInale quit abruptly.

    I am wondering if I have encountered a known issue, or if I have made a mistake along the way....

    Thanks

    Paul
    Mac Pro 2X2.8 Ghz Quad-Core Intel Xenon, 10Gb 800 MHz DDR2 FB-DIMM, OS10.6.4, Finale 2011, Digital Performer 7.1, Altiverb 6, Yamaha S90, Built-in audio, GPO, JABB, Garritan Authorized Steinway (Pro), Reason 3, M-Audio Ozone, Giovani, Symphonic Choirs, Kontakt 2, Vienna Symphonic Library. Website:http://www.paulread.ca

  2. #2

    Cool Re: Crashes?

    have you tried stand alone and set the audio midi settings

    also a silly question did you load the samples such as under lid or classic etc.. once you open Steinway you have to load the samples

  3. #3

    Re: Crashes?

    This is from The ARIA engine thread:

    Quote Originally Posted by David (plogue) View Post
    BTW

    Depending on your setup, If you have both Finale2009 and Garritan Steinway installed
    you might need a little update for Steinway, so please PM me.

  4. #4

    Re: Crashes?

    Hi

    If i underxstand you have both Steinway and the Finale 2009 ARIA?
    You then just need a little Steinway update, this is a known issue.

    A full Bug fix update for steinway is coming very very soon.

    PM sent
    David Viens, Plogue Art et Technologie Inc.
    Montreal. http://www.plogue.com

  5. #5

    Re: Crashes?

    Quote Originally Posted by David (plogue) View Post
    Hi

    If i underxstand you have both Steinway and the Finale 2009 ARIA?
    You then just need a little Steinway update, this is a known issue.

    A full Bug fix update for steinway is coming very very soon.

    PM sent
    Thank you so much David. This has prevented the crash thus far in Digital Performer. I have, as yet, tried Finale. THERE is considerable delay between my keyboard now and the Steinway samples. I suppose this is something to do with settings that completely escapes me.

    Paul
    Mac Pro 2X2.8 Ghz Quad-Core Intel Xenon, 10Gb 800 MHz DDR2 FB-DIMM, OS10.6.4, Finale 2011, Digital Performer 7.1, Altiverb 6, Yamaha S90, Built-in audio, GPO, JABB, Garritan Authorized Steinway (Pro), Reason 3, M-Audio Ozone, Giovani, Symphonic Choirs, Kontakt 2, Vienna Symphonic Library. Website:http://www.paulread.ca

  6. #6

    Re: Crashes?

    Hello all

    This issue has been solved in the 1.01+ update of steinway available
    at www.garritan.biz
    David Viens, Plogue Art et Technologie Inc.
    Montreal. http://www.plogue.com

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