Hey, anxious to get my hands on Omnisphere, but the website won't let me.
Here's the problem -- I own all three Spectra-VSTi's, but somehow with Atmosphere I added my middle initial to my "first name" field during the registration == so my registration name for Atmosphere reads: "John Q Public" instead of plain old "John Public" (which is what it SHOULD read, and what I registered Trilogy and RMX with).
Nooooo, I do not know WHY I did that -- it's stupid. *I'm* stupid (there, I said it).
But anyway, the website won't let me order at the "VIP discount" because the registration names are "different" (strictly speaking) for the three instruments. All I need is for you to make my Atmosphere registration match the other two.
I have sent at least THREE emails since last Wednesday evening (with all the details), and left TWO messages on the voice mail of the company -- but still, I have not heard back even the slightest answer.
COME ON, guys -- I want to give you my money!
How can I get this fixed? I know you're swamped, but can't someone fix that registration for me so I can order Omni?!? Or can you at LEAST tell me a phone number where I can actually TALK to someone about it?
(I'm an old customer, I even own a bunch of the old Akai libraries -- Distorted Reality 1/2, Bizarre Guitar, Metamorphosis, etc)