I have three Garritan libraries, all registered and activated within the last two days onto my new MacBook Pro (OS 10.5.4) using the NI Service Center.
I'm trying to get all three libraries functioning in both Finale 2007c and Cubase SL188.8.131.524 using KontaktPlayer2.
This morning I got all three libraries loading and working in Cubase.
Then I tried to trigger the libraries in Finale. At first Finale didn't know where to find some of the "nks" files, since I am at this time updating from KP1 to KP2. I found the help doc that told me where to put the original nks files so Finale would work.
Now all three libraries are functioning in Finale.
Then I went back to Cubase. Not knowing any better, I tried opening a VSTi of the Kontakt2_16 player. I got an error message saying:
This mixer configuration expected "KontaktPlayer2" to have 7 Stereo, 14 Mono, ->The instrument currently has 2 Stereo, 1 5.1, 4 Stereo, 14 Mono,
-> Change the instrument configuration before reloading this setup without saving.
Which I did. I changed the VSTi to just Kontakt2 (not Kontakt2_16). And I quit the program without saving. Now I don't get the previous error message, but I think by changing the setup I screwed up another setting.
I am completely stumped: Now, none of the three Garritan libraries are accessible in Cubase using KP2 (though they ARE functioning in Finale using KP2). In Cubase/KP2 each library has a red "caution" triangle, and an error message reading:
There was an error trying to acquire a license for this patch! Error message:
Your hardware has changed. Please use the Service Center to re-activate.
I just checked the NI Service Center again. It agrees with me that all my Garritan libraries are activated.
I've spent at least two days trying to figure all this out. Please send help!