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Topic: Need installation instructions for Steinway basic...

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  1. #1

    Need installation instructions for Steinway basic...

    I just bought and downloaded the Garritan Steinway basic and need the installation instructions.

    When I unzipped the downloaded material there was just one large file. (?)

    Thanks,

    Larry
    Larry G. Alexander
    www.alexandermusic.com

  2. #2

    Re: Need installation instructions for Steinway basic...

    Hi Larry!,

    Does the file have an extension?
    David

    "A painter who has no doubts about his own ability will attain very little" - Leonardo da Vinci.

  3. #3
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    Re: Need installation instructions for Steinway basic...

    Hi Larry

    You're one of the very first!

    1) download
    2) decompress the ZIP FULLY
    3) run the installer

    Give me a call if you have any problems.

    Best,

    Gary

  4. #4

    Re: Need installation instructions for Steinway basic...

    Quote Originally Posted by Davidart View Post
    Hi Larry!,

    Does the file have an extension?
    Yes, it is a 274 mb "ISO" file. There are no other files.

    Larry
    Larry G. Alexander
    www.alexandermusic.com

  5. #5

    Re: Need installation instructions for Steinway basic...

    Quote Originally Posted by Garritan View Post
    Hi Larry

    You're one of the very first!

    1) download
    2) decompress the ZIP FULLY
    3) run the installer

    Give me a call if you have any problems.

    Best,

    Gary
    I did all of that, Gar' and there is nothing but one "ISO" file.

    Larry
    Larry G. Alexander
    www.alexandermusic.com

  6. #6

    Re: Need installation instructions for Steinway basic...


  7. #7

    Re: Need installation instructions for Steinway basic...

    Quote Originally Posted by pascalM View Post
    I have already been to that page.

    Thanks anyway.

    Larry
    Larry G. Alexander
    www.alexandermusic.com

  8. #8

    Re: Need installation instructions for Steinway basic...

    Gar',

    I burned the ISO file to CD as per your instructions but the file won't run from the CD either.

    There are no other download choices on your website.

    Lar'
    Larry G. Alexander
    www.alexandermusic.com

  9. #9

    Re: Need installation instructions for Steinway basic...

    Quote Originally Posted by Larry G. Alexander View Post
    I have already been to that page.

    Thanks anyway.

    Larry
    Larry, the ISO file is a disc image which means it can be 'burned' to a CD and you can use that to install your Steinway Basic - it basically creates an install CD just as if Gary had shipped it to you. You'll need some sort of tool to do this like Nero for windows or Toast for Mac or similar. In Nero for instance you would just open the ISO file and tell it to burn to disc.

    If you don't have CD burning / creating tools already you can use one of these;

    Windows

    Mac

    Both are free of course and come highly recommended.

    Common mistake with ISO files, don't burn it as a data disc or you will end up with a CD that just has the ISO file on it and not the disc image with the installer etc.

    If you're still having problems please PM or email me.

  10. #10

    Re: Need installation instructions for Steinway basic...

    I will try it your way, Mr. Tony.

    Thanks very much.

    Larry
    Larry G. Alexander
    www.alexandermusic.com

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