I recently ordered the Steinway Professional edition. It hasn't yet arrived however I have since read that there are a maximum of 4 installs allowed of this program.
This information wasn't exactly clear at the time of purchase and it has only come to my attention after reading other peoples posts.
If someone could clarify this : You are allowed 4 installs of the program in the period you own the software. NOT that you are allowed more than 4 installations on separate machines.
If the former is true then I will certainly be cancelling my order. One of the things that swayed me towards the Garritan Steinway was the advertised "Graceful Copy Protection". More people than myself use the computer and I do a full upgrade every 2 years.
You are allowed 4 installations on separate machines. Not 4 attempts sequentially but 4 different machines.
Just to clarify, does this mean that an operating system reinstall on the same hardware will count as a new machine? In either case it sounds like there is no way to deauthorize an old computer, and that after 4 installs I'll be unable to use the software that I purchased. Is this correct? If so then this CANNOT be classified as graceful DRM. I am in the habit of reinstalling Windows every year or so if not more frequently than that, and so I would have to rebuy software that I paid for in full. I am really very upset about this, because the only reason that I bought the Garritan Steinway over EastWest's Quantum Leap Pianos was that Garritan advertised a nonintrusive DRM scheme that I assumed would allow me to use the software indefinitely for my own personal use. And even if I get a response saying that exceptions can be made if I email tech support etc. I don't want to hear about it, because no company lasts forever, and when I buy quality software I expect to be able to use it forever without having to rely on a company's servers to keep it going. I feel now as if I've been duped into buying the Garritan Steinway even though I should have read the license agreement in full before my purchase. I really just have to come out and say that had I known of an activation limit I would not have purchased the software and if this is the company policy that I plan on doing no more business with Garritan. I know there must be cost benefit analyses on how DRM can protect and hurt sales figures, but just know that there are plenty of consumers like myself who base all of their software buying decisions currently on the absence of DRM instead of finding the best software for their needs and that this state of affairs is frustrating to the consumer and drives away many potential sales. Thanks for listening. Also, I love the Steinway and will use it while it lasts...
So presumably you cannot move your .png card to a new computer and continue to use the program.
In the 3 months it's taken to arrive at "no eta available" I've decided it's time to cancel my order and look elsewhere for a product. A real shame because this was certainly the best piano vsti I had heard.