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Topic: Can't obtain KP2 update for JABB for Mac OS X

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  1. #1

    Can't obtain KP2 update for JABB for Mac OS X

    Does anybody have a copy of the Native Instruments updater for JABB to Kontakt Player 2?

    It is called:

    JABB_KP2_223U_OSX.zip

    It seems that Native Instruments no longer makes this updater file available. I have followed all their instructions and they give me a link to the wrong updater.
    Wheat Williams
    Atlanta, Georgia, USA
    Music Copyist in Sibelius
    Apple MacBook Pro, Mac OS X 10.8 Mountain Lion
    Apple Certified Support Professional. I also work with Windows.

  2. #2
    Senior Member bigears's Avatar
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    Feb 2005
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    Re: Can't obtain KP2 update for JABB for Mac OS X

    Hi, Sorry to hear you are still having troubles with your updating. When I log in at NI I see 2 Mac updates available:

    Jazz and Big Band Kontakt Player 2.2.3 Mac OS X Update

    Kontakt Player 2.2.4 Mac Update

    Just in case, the first one is listed under "Garritan - Jazz & Big Band"
    and the second under Garritan - Jazz & Big Band KP2 Update"

    Even after updating I still had to click on the "info" tab on each library in my Kontakt Player browser and navigate to where it was on my computer before the interface would show in color and load the instruments.

    If this isn't the one you are looking for, sorry. Regards, John

  3. #3

    Re: Can't obtain KP2 update for JABB for Mac OS X

    Quote Originally Posted by bigears View Post
    When I log in at NI I see 2 Mac updates available:

    Jazz and Big Band Kontakt Player 2.2.3 Mac OS X Update

    Kontakt Player 2.2.4 Mac Update

    Just in case, the first one is listed under "Garritan - Jazz & Big Band"
    and the second under Garritan - Jazz & Big Band KP2 Update"

    Even after updating I still had to click on the "info" tab on each library in my Kontakt Player browser and navigate to where it was on my computer before the interface would show in color and load the instruments.
    None of this is the issue.

    Yes, the NI web site lists "Jazz and Big Band Kontakt Player 2.2.3 Mac OS X Update" but when you click on it, it gives you the GPO updater instead!

    You think you are downloading the GPO updater and the JABB update, but in fact you end up downloading two identical copies of the GPO updater.

    I have tried to alert NI to this, but they will not respond.

    The Garritan Support Wiki states that the file you need is entitled "JABB_KP2_223U_OSX.zip" but the NI web site is no longer making this file available. That is the problem.
    Wheat Williams
    Atlanta, Georgia, USA
    Music Copyist in Sibelius
    Apple MacBook Pro, Mac OS X 10.8 Mountain Lion
    Apple Certified Support Professional. I also work with Windows.

  4. #4

    Re: Can't obtain KP2 update for JABB for Mac OS X

    Hi Wheat,
    have you contacted Tom Hopkins?
    Maybe he knows someone that would have the Mac update.
    Dan

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