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Topic: Steinberg's The Grand 2 not working in Logic 8...

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  1. #1

    Steinberg's The Grand 2 not working in Logic 8...

    I picked up a copy of The Grand 2, which is supposed to run just fine on Intel Macs and with Logic 8, but even after installing it, authorizing it, and making sure that the plugins are in the right place, it won't turn up in Logic's AU Manager or in the AU dropdowns in an individual track.

    I tried trashing the com.audiounits cache file, that didn't do anything. Also took the AU out of the AU folder and started Logic, quit logic, reboot, then put the AU back into the AU folder and restarted Logic hoping that that would force an authorization, but no such luck. Repaired permissions, etc, as well.

    I've sent a tech support request to Steinberg, but from what I've heard/read about them I shouldn't exactly sit around and wait for the phone to ring! If you've had this problem yourself, please let me know how you fixed it! I'm out of ideas.

    Kerry

  2. #2

    Re: Steinberg's The Grand 2 not working in Logic 8...

    So a few weeks later, and several support requests later, I still haven't received any kind of response from Steinberg about my "I installed The Grand 2 but Logic won't see it" support request.

    Does anyone have a direct contact or email addy for anyone at Steinberg? Feel free to PM.

    Kerry

  3. #3
    Senior Member playz123's Avatar
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    Re: Steinberg's The Grand 2 not working in Logic 8...

    If you are in the USA, call (714) 228-3301 between 9 am - 5 pm (Mo, Tue, Wed, Thu) 9 am - 4 pm (Fri) (Eastern Time). The Steinberg web site also lists contact info for users in other countries.
    http://www.steinberg.net/en/support/...t_contact.html
    Cubase 7.0.3, Wavelab 7.1, Omnisphere, Trilian, Stylus RMX, Symphobia 1 & 2 , all Spitfire libraries, LASS 2, Requiem Pro, Voxos, Superior Drummer 2, Komplete 8, Cinematic Guitars, most EW libraries, Chris Hein Horns, Guitar & Bass, 2.8 GHz Mac Pro, 18 GB RAM, OS 10.6.8, RME Multiface II + HDSP PCIe

  4. #4

    Re: Steinberg's The Grand 2 not working in Logic 8...

    Thank you Playz!

  5. #5

    Re: Steinberg's The Grand 2 not working in Logic 8...

    Fixed!

    If anyone else happens to be in the same boat:

    if you try to install the updates from the website, you'll get a warning message advising you not to because your DVD is more current than the updates. But override the warning messages and install the updates anyway -- that installs the universal binary version.

    Kerry

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