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Topic: ARIA x64 fails in Windows 7

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  1. #1

    ARIA x64 fails in Windows 7

    I know that Windows 7 is "relatively" new - at least the full release is - but should ARIA work in it? The 32 bit standalone works, but the 64 bit standalone fails with a generic message.

    Anyone else having this problem?

    Mark McDowell
    Mark McDowell
    Intel i7-920, 12GB, Dual 640GB SATA
    Windows 7 x64 Ultimate

  2. #2

    Re: ARIA x64 fails in Windows 7

    Quote Originally Posted by mcdoma2000 View Post
    I know that Windows 7 is "relatively" new - at least the full release is - but should ARIA work in it? The 32 bit standalone works, but the 64 bit standalone fails with a generic message.

    Anyone else having this problem?

    Mark McDowell
    Most probably a driver related issue.
    Can you run the Report Technical issue utility for us to gather some more info?
    David Viens, Plogue Art et Technologie Inc.
    Montreal. http://www.plogue.com

  3. #3

    Re: ARIA x64 fails in Windows 7

    Yes. I will run it and send it...

    Mark
    Mark McDowell
    Intel i7-920, 12GB, Dual 640GB SATA
    Windows 7 x64 Ultimate

  4. #4

    Re: ARIA x64 fails in Windows 7

    David,

    How do I send you the results?

    Mark
    Mark McDowell
    Intel i7-920, 12GB, Dual 640GB SATA
    Windows 7 x64 Ultimate

  5. #5

    Re: ARIA x64 fails in Windows 7

    Quote Originally Posted by mcdoma2000 View Post
    David,

    How do I send you the results?

    Mark
    1)Do you have an "Aria logs YOURNAME.tar.gz" on your desktop?
    2)did you run Start Menu/Garritan Aria Player/Report Technical Issue?
    3)Did it pop you a request to send a mail?

    Regards
    David Viens, Plogue Art et Technologie Inc.
    Montreal. http://www.plogue.com

  6. #6

    Re: ARIA x64 fails in Windows 7

    Ahhh... That's the problem - I haven't installed EMAIL on the Windows 7 box - remember seeing a "mailto:..." thing popup...

    I have the compressed file with the logs in it... What do you suggest?

    Mark
    Mark McDowell
    Intel i7-920, 12GB, Dual 640GB SATA
    Windows 7 x64 Ultimate

  7. #7

    Re: ARIA x64 fails in Windows 7

    Quote Originally Posted by mcdoma2000 View Post
    Ahhh... That's the problem - I haven't installed EMAIL on the Windows 7 box - remember seeing a "mailto:..." thing popup...

    I have the compressed file with the logs in it... What do you suggest?

    Mark
    send all logs (there may be more than one archive on your desktop), as is to aria.support AT plogue.com
    David Viens, Plogue Art et Technologie Inc.
    Montreal. http://www.plogue.com

  8. #8

    Re: ARIA x64 fails in Windows 7

    Will do.

    Mark
    Mark McDowell
    Intel i7-920, 12GB, Dual 640GB SATA
    Windows 7 x64 Ultimate

  9. #9

    Same problem, ARIA x64 fails in Windows 7

    Hello, I am having the same issues with Windows 7 Has anyone resolved this problem? If so please help. Thanks, James

  10. #10

    Re: Same problem, ARIA x64 fails in Windows 7

    Quote Originally Posted by 56speedster View Post
    Hello, I am having the same issues with Windows 7 Has anyone resolved this problem? If so please help. Thanks, James
    Still haven't received the logs from any of you
    David Viens, Plogue Art et Technologie Inc.
    Montreal. http://www.plogue.com

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