Something strange is going on with Native Instruments. I ordered an upgrade to Komplete 6. They charged my cc but nothing happened within a week. I sent an inquiry regarding my order but got no reply. Today, 10 days after I place my order, my money from cc returned and my bank told me that NI just didnt request the payment from them so they returned money to my cc. Today I tried a few times to call NI sales service during work time but no one was at service. What is going on in Berlin? NI is dying?