I haven't received anything from Spectrasonics about my license transfer for almost two weeks.
The person I sold the synth to needs to use it and he can not activate it so as it stands now he is losing money because of me. . - and your dumb policies.
Did you need to have a freakin board meeting to decide on a license transfer or you do a full on background check a 007 style ?
I have opened a license transfer case on 21 of january 2010. It has been more than 4 MONTHS
You keep ignoring 90% of my emails.
THIS IS UNACCEPTABLE
WHAT DO I HAVE TO DO TO GET MY LICENSE TRANSFERRED? This is out of control and I WILL NEVER BUY ANY OF YOUR PRODUCTS EVER AGAIN. I WILL ALSO LAUNCH AN ENQUIRY INTO HOW LEGAL IS THAT WHAT YOU ARE DOING.
PLEASE REPLY TO ME ASAP I HAVE WAITED ENOUGH AND THE LICENSE NEEDS TO BE TRANSFERRED THIS WEEK.
IF NOT I WILL REPORT THIS INCIDENT AS FRAUD TO THE APPROPRIATE PEOPLE. I AM ALSO IN THE LAST STEPS TO FINALISE THE PAPERWORK TO SUE YOU IN SMALL CLAIMS COURT IN MY LOCAL COURT. IF THE LICENSE IS NOT TRANSFERRED UNTIL THE END OF THIS WEEK THAT IS FRIDAY 28 OF MAY 2010 I WILL HAVE NO OTHER CHANCE BUT TO REQUEST THE COURTS TO RESOLVE THIS SITUATION. I WILL ALSO DO ALL THAT I CAN TO INFORM EVERY POSSIBLE NEWSPAPER, MAGAZINE OR OTHER TYPE OF MEDIA OUTLET OF WHAT IS GOING ON WITH YOUR COMPANY AND HOW A LOYAL CUSTOMER IS TREATED.
Eric - i seriously LOVED Spectrasonics. Unfortunately this situation just proved that this company is no better than any other douchebag firm run by brainless money hungry monkeys.
I complied with your policies. Paid the stupid money but as usual - loyal customers get hurt.
BY MY RECOMMENDATION 5 of my friends bought a spectrasonics product.
but hey - i guess this is the reward you get.
Its a bit like a mafia - you have to pay to get in but you can't get out alive.
YOU CAN NOT EVEN REPLAY TO A LOUSY EMAIL
official veridict - you guys SUCK.
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