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Topic: Steinway Basic - No Sound

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  1. #1

    Steinway Basic - No Sound

    My Steinway Basic used to work - with the exact same hardware. I just re-installed it after a Windows XP SP3 re-install.

    Nothing in the stand-alone and nothing when loading it as a VST instrument in Cubase Studio 4., (my controller is working fine with other VST instruments)

    Seems to me that when I first installed this software (over a year ago), that I had a similar issue that was solved by selecting something from the "Microphone Position", either the drop-down menu in Cubase, or the box in the stand-alone. However, there are no files to load from the stand-alone, and in the drop-down menu in Cubase, all I see is "Empty Slot 1, Empty Slot 2, " etc. all the way to 128 or so.

    Maybe I botched the re-install? I ran to set-ups, first from a folder called "Garritan Steinway Basic Setup", I ran Win_Garritan_Steinway_1.02.exe, then I ran Win_Garritan_Steinway_1.03.exe (assuming that was the patch) - don't know if that's correct or not. I dragged the security image over the stand-alone, and it seemed to accept and register / activate.

    Any ideas?
    Thanks in Advance,
    Russ

  2. #2

    Re: Steinway Basic - No Sound

    Update - I searched and found a folder that contained basic.sfz file that is needed for the "Mic Position" section. I loaded it got a big, long error message from the "Instrument Parser" It contains a long list of Macros that failed to load properly.

    The plot thickens.....

    Thanks Again in Advance Again....
    Ever vigilant,
    Russ

  3. #3

    Re: Steinway Basic - No Sound

    My guess is you may have installed an update instead of the full product.
    I'd uninstall whatever you installed, then head over to
    http://www.garritan.com/store/login/...ion/downloads/
    Once you log in you should see version 1.04 available. When you click to download it, you should see that the file is named Garritan_Steinway_Basic_1.04_FULL.zip
    That should with a little luck be enough so everything works for you after installing it.

  4. #4

    Re: Steinway Basic - No Sound

    Thanks Jeff - just what the doctor ordered. Up and running in both stand-alone and DAW...

    Thanks again Jeff!
    Russ

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