EDIT: I sure wish we could edit our subject lines. This issue is resolved - the newest version of Aria, 1.111 is now available for download at the Garritan site--see the later posts.
I'm hoping Chad, or anyone else from the development team who could help, will see this.
For several days I've been trying to help a Forum member who hasn't had success getting his Aria updated.
Mention has been made several times recently here in General Discussion of the Ensemble pre-set loading button on Aria. That's been part of Aria for several incarnations now.
But this member who is sending me PMs for help, doesn't have the Ensemble button on his Aria, and he's tried several times to upgrade through the Garritan site, to no avail. He doesn't have World yet, and of course he would automatically get the newest 1.111 of Aria that way - But it still seems like he should be able to upgrade his Aria through the site to a version that includes the Ensemble button.
What he's getting is version 1.01 of Aria which has the date of February, 2010. This is old. He sent me a screen shot confirming this, but I can't get the image link to work in this post.
Clues as to what the problem is?