I recently purchased an E-Mu 1212M PCIe sound card. Overall I'm very pleased with its performance, but I am running into an issue. I wanted to see if anyone out there using this card can help me out.
When I run ARIA either as a stand-alone in 32-bit mode or as a VST plug-in with the 32-bit version of Sonar 8.5, everything works fine. However, when I try the 64-bit version of the ARIA player stand-alone I get no sound. Likewise when I run the 64-bit version of Sonar. E-Mu's customer support claims that their drivers are 64-bit. However, I'm wondering if one or more of their drivers may be 64-bit compatible, but not native to the 64-bit environment. So two questions:
1. Am I correct that there's a driver which is not actually 64-bit native?
2. If I'm not, is there a configuration issue I need to look at? (My OS is Windows 7 Home Premium, in case this may be relevant to my inquiry.)
For now, this is only a minor problem because I have more than enough RAM on my computer to work in 32-bit mode. However, it will become a major one when I have to add more RAM as needs require. I don't want to dog on E-Mu's customer support, but past experience with other companies has caused me to develop the rather cynical expectation that I may not get a satisfactory answer from the company making the product. That's why I want to post here and see what sort of response I get.