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Topic: Samples Install for JABB 3 failed!

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  1. #1

    Samples Install for JABB 3 failed!

    Hi All - I am installing the Garritan library on windows from WIN_Garritan_Jazz_and_Big_Band_3.exe which was downloaded from the Garritan website with an authentic license that we purchased recently. The aria player gets installed properly but the sample data installation fails.

    I see the following steps after the player installation -
    (1) File copying (success)
    (2) Verfication of Files before decompressing (success)
    (3) Decompression (fails) - I see a decompression window for a split second
    (4) Deletion of sample file (success).

    I have tried running as Admin and turning off my Virus scanner as was advised on a post I read. It didnt help. Please help me understand how to go about installing the libraries.

    Quick answer would be appreciated. I am under the gun to deliver my compositions.

    Thanks.
    Navdeep

  2. #2

    Re: Samples Install for JABB 3 failed!

    Quote Originally Posted by nhukmani View Post
    Hi All - I am installing the Garritan library on windows from WIN_Garritan_Jazz_and_Big_Band_3.exe which was downloaded from the Garritan website with an authentic license that we purchased recently. The aria player gets installed properly but the sample data installation fails.

    I see the following steps after the player installation -
    (1) File copying (success)
    (2) Verfication of Files before decompressing (success)
    (3) Decompression (fails) - I see a decompression window for a split second
    (4) Deletion of sample file (success).

    I have tried running as Admin and turning off my Virus scanner as was advised on a post I read. It didnt help. Please help me understand how to go about installing the libraries.

    Quick answer would be appreciated. I am under the gun to deliver my compositions.

    Thanks.
    Navdeep
    Hi Navdeep,

    Could you send log files to Garrtan support? Go to Start Menu -> Garritan ARIA player -> Generate Logs and follow the onscreen instructions.

    Thanks.
    Éric Patenaude, Plogue Art et Technologie Inc.
    Montreal. http://www.plogue.com

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