For newcomers and older Forum members alike:
When I went to check on the Support Forum this morning, I saw that my responses are the newest posts on all threads visible for the last month. People have asked questions but haven't followed up either with more questions or confirmations that their issues have been resolved.
The main reason for that is that not everyone has the Forum set up so they get instant email notification when new posts have gone up on either threads they've started or have been following. The result is to be out of the loop. Without notifications, the only way to see new posts is to go the Forum, use the Forum jump menu, and look for replies - and that's not very efficient. With notification, users can always keep up to date on conversation threads. Besides staying more up to date, the Forum's activity increases when more people are using notifications.
Here's how to insure that you always know when replies to your questions have been posted:
--In the top menu on every Forum's page, click Forum Actions>
--Messaging and Notification>
--Default Thread Subscription Mode>
--choose "Instantly, using email."
Then you'll always know about current replies to your own threads, and new replies on any conversation you've been following.
NOTE: You must click the link to a thread that's included in the notification email. If you don't do that, you will be unsubscribed to that thread and be out of the loop again.
Please set that up so you can stay more involved, and the Forum can stay more active. Thanks.